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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

August 23, 2020

I am so happy I walked in Volkswagon of South Charlotte dealership and met John Muhlbach. He was very professional and had amazing customer service. He found exactly what I wanted in the budget I could aff More

by Talialenardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Muhlbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Di Sarro, Jendy Rodriguez
Aug 25, 2020 -

Volkswagen of South Charlotte responded

Talialenardson, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 16, 2020

Outstanding Customer Experience Brandon and Clovis did an excellent job educating us about our options. Their consultative process was low-pressure and fun to walk through. I can hon More

by Reid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clovis Brussi, Jendy Rodriguez, Brandon Enos
Aug 19, 2020 -

Volkswagen of South Charlotte responded

Reid, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 15, 2020

Such a pleasant experience! Brandon Enos was great to deal with as well as Jendy Rodriguez. I would drive from Greenville, SC again to come to VW of Charlotte! More

by dgibsonrn
Recommend Dealer
Yes
Employees Worked With
Jendy Rodriguez, Brandon Enos
August 12, 2020

Al always gives great service. Tip top!! Any issues that may arise he’s on it. I have full confidence in him and his dedicated service. More

by Jmcgreevey8
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Condrey
Aug 16, 2020 -

Volkswagen of South Charlotte responded

Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 04, 2020

Exceptional Service The experience was excellent from the time I arrived. The courtesy shuttle was a smooth ride and the gentlemen was very nice and professional. VW of S More

by HILDA.FIGUEREDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2020 -

Volkswagen of South Charlotte responded

Hilda, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2020

VW of South Charlotte had quality vehicles. The sales team was extremely responsive. The financial team was efficient and available. The finance guy wasn't hiding like most dealers. The certified Passat More

by Shawn Stilphen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Woodard
Jul 31, 2020 -

Volkswagen of South Charlotte responded

Hi Shawn, thank you for taking the time to leave a review for us at Volkswagen of South Charlotte. We're happy we could meet your expectations! We hope to be of service to you again down the road!

July 29, 2020

First time at VE South Blvd. The customer service provided by Al at South Blvd was excellent. He was very welcoming and the oil change and tire rotation took no time at all. Will definitely be back a More

by Sulli94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
Jul 31, 2020 -

Volkswagen of South Charlotte responded

Thank you for sharing your response to Al's outstanding customer service!
 We are grateful to have earned your recommendation, and look forward to seeing you again!

July 22, 2020

My Buying experience with VW S Chlt and Brandon was very smooth. He is very easy to talk to and worked to get the deal for me. More

by yoginchlt
Recommend Dealer
Yes
Employees Worked With
Brandon Enos
Jul 25, 2020 -

Volkswagen of South Charlotte responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Volkswagen of South Charlotte we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

July 20, 2020

kind and efficient customer service we got a lease on a new SUV and the whole experience was exceptional. Jendy Rodriguez (part of the sales team) and Christopher Woodard (Finance) pro More

by ftrencovmdcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Woodard, Jendy Rodriguez
Jul 20, 2020 -

Volkswagen of South Charlotte responded

It really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

July 18, 2020

Brandon and the sales manager were great to deal with. They were no pressure and super nice guys. They worked with us on the price and were very reasonable. As car buying goes this was a good experience. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Enos
Jul 20, 2020 -

Volkswagen of South Charlotte responded

Dan, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Volkswagen of South Charlotte to have earned it.

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