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Volkswagen of South Charlotte
Charlotte, NC
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,184 reviews
July 13, 2020
Spiros was a pleasure to work with. He was a tremendous help with getting me the vehicle of preference and purchasing it. I will definitely go back in the future to Volkswagen of South Charlotte when pur help with getting me the vehicle of preference and purchasing it. I will definitely go back in the future to Volkswagen of South Charlotte when purchasing another vehicle. More
by T. MACK
July 12, 2020
Brandon did a great job answering my questions and helping me through the process. I highly recommend working with Brandon and his team for a great experience. helping me through the process. I highly recommend working with Brandon and his team for a great experience. More
by AngApgar
July 08, 2020
As a single female I was terrified of car shopping by myself. Upon arrival everyone was friendly. During the whole experience I never felt taken advantage of or haggled. Brandon did an amazing job of mak myself. Upon arrival everyone was friendly. During the whole experience I never felt taken advantage of or haggled. Brandon did an amazing job of making me feel comfortable and respecting the price limits I was giving. I was able to get a very nice car in my exact price range that I wanted. Everyone I came in contact with was helpful. Then Financing with Alden was a walk in the park. Great group of men if you ask me. Also everyone was Covid friendly and wearing masks and following protocols. More
by evelynrosataylor
June 26, 2020
My salesman Victor was very conscientious and made sure everything we discussed happened as said. I had wanted leather seats and the manager had them immediately installed. everything we discussed happened as said. I had wanted leather seats and the manager had them immediately installed. More
by vratliff
June 25, 2020
Purchasing a car is never easy, but this was!!! So happy to join the VW family! All around great and genuine service!! Saaid was very helpful! Thank you!! to join the VW family! All around great and genuine service!! Saaid was very helpful! Thank you!! More
by Zoe.kostarelos
Employees Worked With
Patrick Borders, Saaid Olmedo, Christopher Woodard
June 22, 2020
Greatest car buying experience I’ve ever had. Great salesperson and great dealership!!! Would highly recommend buying here. Looking forward to the service department when I come back. salesperson and great dealership!!! Would highly recommend buying here. Looking forward to the service department when I come back. More
by Jack
Employees Worked With
Saaid Olmedo
June 21, 2020
Today was by far the best dealership experience I’ve had. All staff was very attentive and knowledgeable. I was able to test drive and purchase a new 2020 Jetta with minimal wait time. I couldn’t be happie All staff was very attentive and knowledgeable. I was able to test drive and purchase a new 2020 Jetta with minimal wait time. I couldn’t be happier! More
by ks2014
Employees Worked With
Other Employees :
Jendy Rodriguez, Brandon Enos
June 20, 2020
Made my truck buying experience the easiest it could've been. John did a great job! Thank you Volkswagen of South Charlotte! I love my truck! been. John did a great job! Thank you Volkswagen of South Charlotte! I love my truck! More
by mattpatrick26
Employees Worked With
June 19, 2020
John Muhlbach picked up the phone when i called to ask about a used car on the lot. A test drive was set up for me and a purchase was made same day. John made my experience fast and hassle free after mont about a used car on the lot. A test drive was set up for me and a purchase was made same day. John made my experience fast and hassle free after months of looking for a car. Big thanks to John and the people at this dealership for making this happen for me. More
by D.Orlando
