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Volkswagen of South Charlotte
Charlotte, NC
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,184 reviews
March 08, 2020
Wonderful people here. Feel welcomed and actually happy to have a good relationship with a dealership, of all places. Happy with my purchase and subsequent services. to have a good relationship with a dealership, of all places. Happy with my purchase and subsequent services. More
by chris.monds
Employees Worked With
Al Condry, Gunner Johanson, Christopher Woodard
March 04, 2020
Great Experience At Volkswagen of South Charlotte. Al Condrey was an exceptional Service Tech and because of him I will take both our Jetta & Passat SEL back for future service. Al treats people like old Condrey was an exceptional Service Tech and because of him I will take both our Jetta & Passat SEL back for future service. Al treats people like old friends on first visits. Professional and Knowledgeable. More
by Jh318
Employees Worked With
Al Condrey Service Department
March 02, 2020
I had a wonderful experience buying my GLI thanks to Spiro and Jendy who provided an outstanding customer service. Spiro is great to work with, funny, easy going and knowledgeable. I can highly recommen Spiro and Jendy who provided an outstanding customer service. Spiro is great to work with, funny, easy going and knowledgeable. I can highly recommend him and I would definitely come back again if I had to buy another car again. More
by Claudia P.
March 01, 2020
Volkswagen of South Charlotte is a class act, hands down. From the sales, service, mechanics and management everyone has a vested interest in you and makes you feel at home. From the sales, service, mechanics and management everyone has a vested interest in you and makes you feel at home. More
by gershonscott777
February 29, 2020
Vic was awesome! He showed us exactly what we wanted to look at and even helped us figure out the other car at another dealer wasn't CPO. look at and even helped us figure out the other car at another dealer wasn't CPO. More
by estratton922
February 25, 2020
Outstanding purchase experience! Extremely knowledgeable and professional sales staff. Pressure free environment. Gene Patel & Kwasi are the best. I would highly recommend this dealer to anyone. and professional sales staff. Pressure free environment. Gene Patel & Kwasi are the best. I would highly recommend this dealer to anyone. More
by Chismjond
February 23, 2020
Great service, we walked out feeling confident in our purchase. Victor made us feel comfortable and gave us the time we needed, he also answered every question we had without hesitation. purchase. Victor made us feel comfortable and gave us the time we needed, he also answered every question we had without hesitation. More
by markenson
February 21, 2020
This was my 3rd Volkswagen purchase and as usual, I am very pleased with my salesman, Vic, Kwasi and Alden! Thanks for making my birthday great! very pleased with my salesman, Vic, Kwasi and Alden! Thanks for making my birthday great! More
by Pamm0267
February 18, 2020
10,000 oil change service Awesome experience. Staff is professional, curteous, friendly, and helpful. I've purchased 2 vehicles from Volkswagon of South Charlotte and would def Awesome experience. Staff is professional, curteous, friendly, and helpful. I've purchased 2 vehicles from Volkswagon of South Charlotte and would definitely recommend this dealership to friends. More
by FMercurio
February 14, 2020
Sketchy The fact that there is not 1 negative review for Brandon, leads me to believe that he created all of these reviews himself...very dishonest and surely The fact that there is not 1 negative review for Brandon, leads me to believe that he created all of these reviews himself...very dishonest and surely i cannot be the first one. He will sell you on the "payment plan" telling you it is free to use and it will save you interest over the life of your loan. He fails to mention that this service costs $400 per year to use and they charge you for each payment debited from your account. As a finance manager, you would think he would know this is not wise decision, you save $100 in interest, but pay $400 a year. Come on man, how do you sleep at night selling this garbage. More
by Zerrick G.
Employees Worked With
