Volkswagen of West Islip
West Islip, NY
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Lets start off by saying that looking and purchasing a new car can become nerve racking so to speak. My girlfriend and I were looking to purchase a car for myself due to the fact that my older car had di new car can become nerve racking so to speak. My girlfriend and I were looking to purchase a car for myself due to the fact that my older car had died that week. A relative who had purchased a new jetta from Vinny had recommended we speak to him about our options. With no surprise he was everything that we expected and wanted in a salesman. Vincent carried himself with a professional and respectful attitude and provided generosity and caring with himself as he helped us find the deal we needed and wanted. He worked with us every step of the way making sure we were comfortable with the new purchases we had. Needless to say at the beginning we told Vincent where we needed to be and wanted to be, and if the price was good we were ready, sure enough Vincent got us to where we needed to be and now because of him i now am driving one of my dream cars and my girlfriend is driving as she puts it "her baby." Reggie in finance was also such a pleasure to work with as he did his end to make sure the end result was what we needed. With the amazing experience that we had at Atlantic Volkswagen I know that my girlfriend and I will be back in the future as well as all the other people we have already told. No doubt in my mind that Vincent will one day run things over there, he had the patience and the professionalism an employer needs and looks for in a person. He deserves the very best as an employee and deserves all the credit he can get because i wouldn't have walked away with 2 cars that day if it weren't for him. Thank you Vincent and Atlantic Volkswagen for making my car buying experience a pleasure. More
Very personable and willing to answer any and all questions. Overall, I had a very positive experience and was completely satisfied with the service and my new purchase. questions. Overall, I had a very positive experience and was completely satisfied with the service and my new purchase. More
I cannot express enough my sincerest thanks to Mr. Frank Parker for top rated "selling service!" He spent much of his day tending to my needs as a buyer while helping other customers; I don't know where he Parker for top rated "selling service!" He spent much of his day tending to my needs as a buyer while helping other customers; I don't know where he gets the energy from! Mr. Parker knows his "stuff!" In addition to being knowledgeable, I found him patient, courteous, and honest. I have highly recommended Atlantic VW to family, friends, colleagues, and clients! I look forward to the next decade working with Atlantic VW to ensure the ongoing, BEST quality care for my new 2013 VW JETTA. Thank you again Mr. Parker for EVERYTHING and I am glad Atlantic has you as part of their sales team! Kevin M. Lycke More
It was an easy experience buying the Tiguan. I knew what I wanted and Rick listened to that instead of trying to get me to buy something I didn't want or need. I wanted and Rick listened to that instead of trying to get me to buy something I didn't want or need. More
Dealership went above and beyond to make sure we were satisfied with our purchase. They went to great lengths to assure we left the dealership with nothing but positive things to say. satisfied with our purchase. They went to great lengths to assure we left the dealership with nothing but positive things to say. More
Nadia was extremely pleasant and helpful! She was excited about the car we were purchasing and we really felt as if she was working with us to get the best possible price! In the end, Nadia and Atlantic VW g about the car we were purchasing and we really felt as if she was working with us to get the best possible price! In the end, Nadia and Atlantic VW gave us a price that was, by far, better then the 3 other dealerships we shopped around at. Througout the entire process Nadia was extremely informative and knowledgeable and made purchasing through her exciting and easy. I loved my Jetta and working with Nadia so much that a month later we returned to purchase another car from her and again we got a great deal! Definitely ask for Nadia at Atlantic Volkswagen! More
I had gone to Atlantic V W after receiving a leasing quote by phone, which was approved by the manager. I was told that they had huge inventory on the car that i was interested in. In actuality, they ha quote by phone, which was approved by the manager. I was told that they had huge inventory on the car that i was interested in. In actuality, they had one car with extras that i was not interested in . I had been given a price and leasing terms by phone,and was told to come in.The number game and the trips back and forth to the manager lasted more than two hours. When we finally agreed to the terms and it was approved by the manager, he asked me to sign a contract that had different payment amounts and terms, and he did that TWICE!!! I then asked him if he thought i would sign a contract that i didnt read first; he said it was A MISTAKE . When the manager came over and extended his hand for a shake, I said, I am angry and I am not shaking your hand; he left abruptly, and then i was told by my salesman that I was rude!!! and the focus then shifted to my rudeness,and why was i so rude and that he, the saleman, thought i was rude !!! He asked me,dont you think you are rude? Dont you??? well, admit to me that you are rude. If you want your intelligence insulted, or if you just want to be insulted then this is the dealership for you. do yourself a favor, go elsewhere More
Just an awesome and amazing overall experience! Looked up the car I wanted the day before I drove into the dealership and found the exact car I wanted right away on the lot (2012 GTI). Caesar walked up and f the car I wanted the day before I drove into the dealership and found the exact car I wanted right away on the lot (2012 GTI). Caesar walked up and from there we talked up a deal in less than half an hour. Atlantic Volkswagen blew Platinum VW's deal out of the water and was much more courteous than any other dealer I have ever been to. Thank you Caesar and Atlantic Volkswagen! 5/5 More