Volvo Cars Annapolis

Kevin was fantastic and responsive to all of my questions and concerns. He was available via email, phone call or text so it was no issue of reaching him when I had a question. Also very easy to talk to an and concerns. He was available via email, phone call or text so it was no issue of reaching him when I had a question. Also very easy to talk to and made the test drive experience enjoyable and comfortable rather than awkward. Would recommend him and the dealership to anyone who needed a car. More

Thom was my salesguy -- When we introduced each other I felt very relaxed compared to my last 2 purchases over at fairfax volvo. Maybe it's because they're closer to the waterfront or because it's away fr felt very relaxed compared to my last 2 purchases over at fairfax volvo. Maybe it's because they're closer to the waterfront or because it's away from the city--Thom and Tricia both had a very sincere and humble attitude. Felt almost like a small family owned environment--which I absolutely loved. I found my new Polestar Blue R-design s60 through an internet site, once i sent an email of interest, my mind was ready to do some verbal back and forth battling of negotiation--but to my disappointment they caught me off guard with their great casual attitude--who could resist such pleasantries. Thom is awesome, he really knows his stuff in terms of the product and features -- I traded in my s60 t5 and he showed me features that i never even knew existed--the latter (my upgraded r-design) was the same conclusion. He had knowledge beyond the dealership-- he showed me pictures of polestar racing and we chit chatted about other irrelevant but relevant in terms of my personal interests. Quite the funny and witty fellow might I add, I was genuinely laughing at his jokes/cracks and soaking up information he was spitting out at me. It was worth the 76 miles drive, and I would do it all over again and again. I'm a volvo for life--and when it's time to get a new ride, I think i've found my go to dealer. Tricia was my finance rockstar -- we talked about smart phones, smart t.v.s anything technologically smart.. "pressure" does not exist within her realm. I would have signed 100 forms-- it was a pleasant closing experience. I'll also be recommending them through Yelp and probably yahoo to Rebuttle a bad review I read before I went to the dealership. If this review sounds too good to be true, it shouldn't, I wear my heart on my sleeves and if i didn't enjoy the experience it would have been just as colorful. I'm a user experience designer and I can't help but to be critical in all of my consumer experiences. I hope this review helps and gives you tons of business, because gosh dang it Annapolis is the shi*. More

We had previously done business here and the previous salesman/woman had been helpful when issue with the car came up. Based on this experience we decided to purchase our next car here, even though it i salesman/woman had been helpful when issue with the car came up. Based on this experience we decided to purchase our next car here, even though it is quite a distance from our home. This experience has been great so far and Kay has been delightful to work with. More

This is my second purchase with Thom Lamm and Annapolis Volvo. As a customer who has owned multiple luxury vehicles, I returned back to Volvo due to the outstanding experience from sales - pricing - finan Volvo. As a customer who has owned multiple luxury vehicles, I returned back to Volvo due to the outstanding experience from sales - pricing - financing - service - management. This is a top notch dealership with great team members. I love my new S60 - it turns heads everywhere I go! More

I have a long time owners of Volvo automobles and selected Annapolis Volvo again when they had the make (C70) model and price I was looking for. The Sale Assistant Artnita knowledge and customer att selected Annapolis Volvo again when they had the make (C70) model and price I was looking for. The Sale Assistant Artnita knowledge and customer atttention to questions, made the decision to purchase the same day a smooth transition. Your Business Manager was the icing on the cake, with the speed and efficency of processing the paperwork; to get me driving home in my new car the same day. I have alway been satisfy by the service I received from Annoplis Volvo. This is the reason for the outstanding rating I gave Volvo dealership and my sales associate and the business manager. More

Easy transaction, Kevin and Tricia were great to work with! Both displayed professionalism and care for the customer. They were attentive and listened to our needs. We will return. with! Both displayed professionalism and care for the customer. They were attentive and listened to our needs. We will return. More

I love Annapolis Volvo! After visiting multiple Volvo dealerships in the DC area and having not-so-great experiences, I went to the Annapolis dealership based on a recommendation from a friend. I could dealerships in the DC area and having not-so-great experiences, I went to the Annapolis dealership based on a recommendation from a friend. I could not have been more pleased. I leased an XC60 in 2009 and then came back to them for my next lease in 2013. I needed to get the new car in a hurry because I had some problems with my old car and had a baby coming any day, and Thom and Mark really went out of their way to make the deal happen and to make everything really easy on me. Thom had to make several trips from Annapolis to DC to get the car to me and then to bring it back to Annapolis to have the rear seat entertainment installed. Someone even called me a week after the RSE was installed to check on how it was working. They went far above and beyond what I would expect from a car dealership, and have earned my loyalty for it. I highly recommend this dealership. More

The staff at Annapolis Volvo were very professional in my purchase of my car. Thom was my main contact person. He was responsive and followed through with any information that I asked in a timely fashion. I purchase of my car. Thom was my main contact person. He was responsive and followed through with any information that I asked in a timely fashion. I would recommend Annapolis Volvo to others. More

It has been a month now since I purchased my Pre-Owned RAV4 from Annapolis Volvo. I still have no inkling of buyers remorse. Everyone at this Dealership treated me very well, and purchasing the car was RAV4 from Annapolis Volvo. I still have no inkling of buyers remorse. Everyone at this Dealership treated me very well, and purchasing the car was a breeze. Kevin McKenzie made me very comfortable with my decision, and was more than accommodating. The Managers that I dealt with were very understanding and professional. I have never had such a positive car buying experience, and I would highly recommend this dealership to anyone. More