Volvo Cars Annapolis

Wonderful people to deal with. Corey, their product specialist took over an hour to go over the car from front to back. Being a plug-in hybrid and such new technology it was nice t Corey, their product specialist took over an hour to go over the car from front to back. Being a plug-in hybrid and such new technology it was nice to have someone really spend that time with us. More

NOT happy. I am looking forward to the expiration of my warranty with Volvo Cars Annapolis. It seems that every annual trip (from where I live, in Calvert C I am looking forward to the expiration of my warranty with Volvo Cars Annapolis. It seems that every annual trip (from where I live, in Calvert County) for preventive maintenance service is yet another opportunity to get ripped off. Most recently, "Rachel" took the liberty of ordering replacement of a part that was partially covered under a separate warranty contract, without getting prior authorization; this, despite being specifically told otherwise. I put her on the phone with the warranty folks TWICE. The resulting non-prior authorization (NPA) required me to submit the documents twice, AND Shawn Fenwick having to submit the documents twice. Four separate submissions. The whole hassle to get this squared away has taken over a month. I waited about 5 hours. And I don't think the windshield wipers were replaced, either. I think I can get better, more honest, more thorough and personal vehicle service from the independent, foreign-auto repair shop that I patronize (for my other, older Volvo) locally in Prince Frederick. At the very least, it will save me the drive. Besides, I prefer to support "the little guy".... More

The timeliness of getting an appointment and how long they had my car was longer than expected; however, providing a loaner car allowed me to keep my other commitments without much impact. they had my car was longer than expected; however, providing a loaner car allowed me to keep my other commitments without much impact. More

Miguel was awesome! He was extremely nice and very honest! He was patient with me while I was deciding on a vehicle and kept both my husband and I laughing while we sig He was extremely nice and very honest! He was patient with me while I was deciding on a vehicle and kept both my husband and I laughing while we signing the official paperwork. Ask for him specifically when looking for a new car or truck!! More

I appreciate the explanation of the service needed for my SUV being clear and understandable. SUV being clear and understandable. More

Miguel was amazing from start to finish! Highly recommend! The whole team was absolutely wonderful! Highly recommend! The whole team was absolutely wonderful! More

Every single person at the dealership has been great from start to finish. This is the least time I've spent buying a new vehicle and also no pressure to buy stuff I didn't need. start to finish. This is the least time I've spent buying a new vehicle and also no pressure to buy stuff I didn't need. More

Fantastic experience buying my brand new 2023 XC90 Plug-in Hybrid! None that “hi-pressure” sales environment that usually happens when buying a car. Everyone was was very professional, knowledgeab Plug-in Hybrid! None that “hi-pressure” sales environment that usually happens when buying a car. Everyone was was very professional, knowledgeable and courteous. I would highly recommend them if in need of a Volvo! Robert More

I was in and out in no time fast also friendly I love the Uber program able to get a ride home and back when car was done Uber program able to get a ride home and back when car was done More

Took me early and did my routine maintenance perfectly very professional and friendly! I recommend them for your Volvo service! very professional and friendly! I recommend them for your Volvo service! More