Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volvo Cars Bellevue
Bellevue, WA
219 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
219 Reviews of Volvo Cars Bellevue
May 06, 2024
We had an excellent experience test driving and purchasing a car. Thank you, Ali! It was delightful having you guide us through the process. purchasing a car. Thank you, Ali! It was delightful having you guide us through the process. More
by jamespatrick
Employees Worked With
Ali, Randy
Helpful May 05, 2024
I usually don't write reviews, but I felt compelled to share my recent car-buying experience, particularly after purchasing my recent 2024 Volvo XC40 Ultimate. Although I'm thrilled with the vehicle itsel share my recent car-buying experience, particularly after purchasing my recent 2024 Volvo XC40 Ultimate. Although I'm thrilled with the vehicle itself, the process of buying it from Volvo of Bellevue, part of the Swickard auto group, left much to be desired. Having bought various cars over the years, ranging from budget-friendly to high-end luxury models, I've seen my fair share of dealership dynamics. Unfortunately, this experience was notably subpar. Communication was consistently poor throughout the process. Despite placing a downpayment, the dealership struggled to even locate my vehicle at times. They also attempted to push expensive "protection packages" without providing clear documentation of what was included or how it would be applied. The finance manager employed high-pressure tactics to sell pre-paid maintenance and extended warranties, which did not sit well with me. What disappointed me the most was the lackluster customer service that didn't seem to match the premium quality associated with Volvo. In the past, I've had smoother and more transparent experiences at dealerships selling less expensive models. For anyone considering a Volvo, especially in the Bellevue or Seattle areas, I would recommend looking for alternatives outside of the Swickard auto group, as both their locations seem to struggle with these issues. More
by jtnierenberg
Employees Worked With
Don't recall
May 01, 2024
Outstanding and courteous service. Everything was done in a timely matter. The location is convenient, much better than the Seattle dealership Everything was done in a timely matter. The location is convenient, much better than the Seattle dealership More
by nanbmenkenanners
Employees Worked With
Hector
May 01, 2024
Lindsey in service made the difference. A business is only as good as those that represent it daily. Lindsey excels at customer service. A business is only as good as those that represent it daily. Lindsey excels at customer service. More
by Jim
Employees Worked With
Lindsey
April 29, 2024
Paul from the Bellevue dealership delivered exceptional service. He was patient, responsive and knowledgeable without being pushy. We live closer to the Seattle dealership but found their communication dif service. He was patient, responsive and knowledgeable without being pushy. We live closer to the Seattle dealership but found their communication difficult. We are happy to have moved our business over to the Bellevue location. More
by Tss
Employees Worked With
Paul Carleton, Cedric (finance)
April 17, 2024
They did not put a service sticker on my windshield. It still says service required warning on my dash. I don’t feel like they did a complete service. It still says service required warning on my dash. I don’t feel like they did a complete service. More
by Cindy
Employees Worked With
Chris?
