Volvo Cars Gilbert

As a multi-year "client", he knew my name as I entered. Check in process was quick and easy; he arranged for an Uber to take me home and then to return to the dealership when my car was completed. The ac Check in process was quick and easy; he arranged for an Uber to take me home and then to return to the dealership when my car was completed. The actual cost of the work was less than the estimate and my car was washed/cleaned as requested. More

The place was nice and clean with everyone being very helpful.. They gave a time my vehicle would be done and done. helpful.. They gave a time my vehicle would be done and done. More

Overall, I am very pleased with the customer service I received. The purchase of this vehicle was very good and was completed thoroughly. This is the second Volvo that I have purchased from Volvo Cars G received. The purchase of this vehicle was very good and was completed thoroughly. This is the second Volvo that I have purchased from Volvo Cars Gilbert. If I had any concerns it would be the time it takes to get the paperwork completed, but I understand that they must be thorough. Yes I will definitely look at purchasing from Volvo Cars Gilbert in the future. More

I am highly satisfied with the service. They completed the work much faster than the estimated time, which I truly appreciate. Both the service staff and the mechanics demonstrated outstand They completed the work much faster than the estimated time, which I truly appreciate. Both the service staff and the mechanics demonstrated outstanding professionalism. More

Fabulous customer service, the team is so good about updating you and telling you what to expect! updating you and telling you what to expect! More

Easy process to get appointment. Work was done quickly and waiting area had really nice snacks and beverages Work was done quickly and waiting area had really nice snacks and beverages More

Great experience as always for 14+ yrs. Great place to buy or go for service! Great place to buy or go for service! More

I bought my vehicle at a different dealership which was not a Volvo dealership however I made up my mind to have the maintenance of my vehicle completed by the nearest Volvo dealership which was Volvo Cars not a Volvo dealership however I made up my mind to have the maintenance of my vehicle completed by the nearest Volvo dealership which was Volvo Cars Gilbert. I can honestly say it was the best decision I ever made besides purchasing a Volvo and Mike Uchida is my go to person in the service department. I love the video assessment with the mechanic, appreciate the full transparency when it comes to cost, admire everyone's commitment to the brand by representing the Volvo name with exceptional service including Uber transportation for pick up and drop-off's, washing the vehicle after it has been serviced, comfortable accommodations if you are waiting for work to be completed or your Uber driver including a variety of beverages and snacks while you inspect the vehicles on the lot for your next purchase. I may pay a little more but to me the peace of mind I walk away with is priceless knowing I am receiving quality work from a Volvo mechanic. Plus having all my maintenance records at one location with the dealership ensures when the time comes for an upgrade I can receive a fair offer for a trade in. More

They listened to me and worked with me. There was no high pressure, they respected me as an older female. I was very impressed. There was no high pressure, they respected me as an older female. I was very impressed. More

The dealer had the car that I wanted and the deal was pretty easy to make. Bo and Kaitlin did a good job getting the deal done. The trade in was straight forward. The only issue as trying to install t pretty easy to make. Bo and Kaitlin did a good job getting the deal done. The trade in was straight forward. The only issue as trying to install the app at the dealer. The sales people could not do it because my wife was the actual owner and they tried to link my app first. The keys would not match. We fixed this at home. The other issue was that the car would not remote start. There was an error message saying someone was in the car. I had to take it to the dealer (40 miles away) to have it looked at. Robert and his team fixed the problem. More