Volvo Cars Gilbert

Always great service. Nice waiting area (good snacks) and friendly people. Fast and efficient. Will always go back for all my service needs. Nice waiting area (good snacks) and friendly people. Fast and efficient. Will always go back for all my service needs. More

Super frustrating that I rushed there to make a 10AM appointment and then they didn’t start servicing my car until 2PM. As well, I asked them to fix my cellular (Bluetooth) connection issue. It worked f appointment and then they didn’t start servicing my car until 2PM. As well, I asked them to fix my cellular (Bluetooth) connection issue. It worked fine when I picked the car up on Friday, but on Saturday ALL internal sound failed. Had no radio, no turn signal sound, no phone sound, nothing. Had to bring it back in AGAIN. Everyone keeps saying “it’s a Volvo issue” and does a temp fix, but nothing last very long. It’s the fourth time this has happened. Would never buy another Volvo until resolved. More

Best service ever! Very friendly and professional agent and love the dealership! Thank you always! Very friendly and professional agent and love the dealership! Thank you always! More

Great service. Michael Uchida is always helpful, and keeps us up to date on service details. Akbar is a master at keeping our 2016 S60 CC running. We thank both fo Michael Uchida is always helpful, and keeps us up to date on service details. Akbar is a master at keeping our 2016 S60 CC running. We thank both for working with our warranty and getting the work done right!! - DB More

I was having an awful time with car. I couldn't text out it wasn't working properly. I appreciate that he was able to get it so quickly and now I can use it again. I couldn't text out it wasn't working properly. I appreciate that he was able to get it so quickly and now I can use it again. More

My vehicle was in for 50,000 mile maintenance. Advisor Joshua greeted me and went through what was covered and cost involved. The technician while inspecting my vehicle videoed his findings and Advisor Joshua greeted me and went through what was covered and cost involved. The technician while inspecting my vehicle videoed his findings and reported two that were safety related and addressed additional expense. I agreed to repair the additional safety findings and met with the advisor. I had another personal appointment and explained that I needed to leave since the repairs would take an additional two hours. I was immediately offered transportation to my home and told me the closing time. I felt at ease and had no doubt whatsoever with the service department that all would be well upon my return. My vehicle was washed and ready. The Manager AnnaBelle smiled when I received my keys and I said thank you and see you all next time. You guys are the very best at what you do. I as a customer come in stressed and leave totally calm. Thank you! More

Jacob assisted us, pulling in for Michael who was out that day. He reviewed Michael’s notes and was able to meet our needs for this particular prescheduled service date. We were appreciative of his att that day. He reviewed Michael’s notes and was able to meet our needs for this particular prescheduled service date. We were appreciative of his attentiveness & professionalism. More

Good vehicle selection and staff were professional and helpful in finding the car car at the right price. I give extra points to Ashton, who was patient, friendly, helpful, knowledgeable, and not pushy. A helpful in finding the car car at the right price. I give extra points to Ashton, who was patient, friendly, helpful, knowledgeable, and not pushy. Ahamed and Bo were good too. Ahamed was especially helpful in talking through which additional services made sense. More

I always appreciate the care taken when having my car serviced at Volvo Gilbert and this was no different. I was a little disappointed to find that my car was clearly not washed even though I was sure to serviced at Volvo Gilbert and this was no different. I was a little disappointed to find that my car was clearly not washed even though I was sure to opt for that service. More

Jake was great! I normally get Mike and he is always good so it was great having Jake provide the same level of service . This is the type of service that makes me k I normally get Mike and he is always good so it was great having Jake provide the same level of service . This is the type of service that makes me keep coming back to Volvo. More