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Volvo Cars Mall of Georgia

Buford, GA

4.6
2,148 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,148 reviews

November 02, 2020

Very relaxed and did not feel pressure to make a decision immediately. Was given ample information on the vehicle I was considering, which helped me in making a final decision. More

by RZ13579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to see you soon!

November 02, 2020

I was not looking forward to the new car buying ritual, but the customer service at Volvo Mall of Georgia was outstanding! They made the whole experience worth it! More

by antlopes42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Johnny Morgan, Greg Trask, Taylor Johnson
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Your comments keep us motivated and working hard for all our guests! We hope to see you soon!

November 01, 2020

Ashley was very knowledgeable and easy to work with. I would recommend her to anyone interested in a Volvo. Ken was also professional and straightforward. Very happy with the purchase and the service gi More

by mcsanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Ken Wang
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Mcsanna! Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia - tdalton@jimellis.com - 470-655-3701

November 01, 2020

Was looking to replace my daughter's Toyota RAV4. My daughter test drove and had wanted the Jaguar E-Pace. However, after 3 weeks of back and forth with Jaguar Sales, my daughter had such a detrimental More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Ken Wang
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Stacey, your positive review means a lot to us and we’re happy we could help you! Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia - tdalton@jimellis.com - 470-655-3701

October 30, 2020

I had a problem with my car after purchasing a new car, In the end, GM Mr Tim Dalton understood the problem and listened to my customer seriously. I think it's a great GM for our customers and thank More

by Apple
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Greg Trask, Russell Rana
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Apple, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Volvo Cars Mall of Georgia as your first choice for service!

October 29, 2020

This service was for purchase of new tires on the XC90. Brian brought it to my attention a month ago so I brought it back after I discovered flat due to large embedded screw this week. Marcus Wise , Michae More

by MAYNARDVALERIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Marcus Wise
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Maynard! Please let us know if there is ever anything else we can do for you! Safe travels!

October 29, 2020

We were very satisfied with our salesperson, Keith Williams. He was extremely informative about the Volvo. Another thing we liked about him was how welcomed he made us feel. He did not make us feel More

by chartoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Keith Williams
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you again so much for the opportunity to earn your business - Tim Dalton - General Manager - tdalton@jimellis.com - 470-655-3701

October 28, 2020

Ashley was great to work with. She made the buying experience easy and enjoyable. Ashley really went out of her way to find us what we wanted. Thank you Taylor was also great to work with and so pati More

by L.C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Johnson
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Thanks for highlighting some of our staff who provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2020

Great experience!! I Purchased a used vehicle from Volvo Great experience!! I Purchased a used vehicle from Volvo Cars Mall of Georgia through Richard. They had a certain vehicle I had been searching for i More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Richard Nourie, Richard Ramey
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 28, 2020

Very Good and fast process. The best experience I ever had with car buying experience! only took less than 3hrs to get the car and they were very cooperated the entire time! More

by volvolover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Miller-Hogg, Alexis Walls
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Hi, it is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

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