Back

Volvo Cars Mall of Georgia

Buford, GA

4.9
2,144 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
Contact Dealership

3626 Buford Drive NE

Buford, GA

30519

Directions

By Type

Showing 2,144 reviews

October 26, 2020

Awesome. Was skittish over going to a dealership in-person and they proved me wrong and now have a customer for life. Thanks! Had planned to use Vroom, yet they went missing, did not call me back, e More

by schwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Barnes, Zach Miller-Hogg
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Schwartz! Thank you for your business - Tim Dalton - General Manager - tdalton@jimellis.com - 470-655-3700

October 26, 2020

Marcus Wise - Service ConsultantMarcus was very Marcus Wise - Service Consultant Marcus was very attentive to what my Volvo needed and quick to respond to my questions. He kept me informed on what More

by klds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Klds, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business - Tim Dalton - General Manager - tdalton@jimellis.com - 470-655-3700

October 26, 2020

As much as I would love to give a 5+ rating I can’t. Having an appointment with no loaner available and then having to wait in the waiting room for 4 hours for just a regular interval scheduled mainten More

by VolvoForLife56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you for your review and have an awesome day!

October 24, 2020

Buying a car remotely and trading in an old car couldn’t have been easier! Ashley is a pro. She is very knowledgeable and attentive with great follow up. Volvo cars mall of Georgia has the most fair pr More

by Marc.delorimier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Hello Marc! It is so amazing to read such wonderful comments about your recent experience with Ashley and the staff! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

October 23, 2020

I had a great purchase experience. I inquired about a car online and Richard Ramey assisted me. Richard was always prompt in answering my emails and texts to make sure I had all of the information I nee More

by KeithG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ramey
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Keith, thank you for your kind review; we are happy to pass along your comments to Richard and the team here at Volvo Cars Mall of Georgia! We're looking forward to your next visit with us!

October 22, 2020

Great customer service and an awesome experience overall! We are also very pleased with the vehicle we purchased. Ashley was very informative and super friendly. Alexis also was great to work with. More

by JustinBruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Hi Justin! Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Ashley, Alexis and the team are here for you if anything else comes up. Take care!

October 20, 2020

Overall great experience. I worked with Russell Rana; very professional and super nice. I would recommend him to anyone. Thank you so much for your help, Rana. More

by Wjddlek72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Ken Wang, Russell Rana
Oct 26, 2020 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Wjddlek72! Thanks again for your business! Take care! - Tim Dalton - General Manager - tdalton@jimellis.com

October 20, 2020

We bought a executive drive S90 T-8 Inscription plug-in and from start to finish the entire team starting with Richard in sales to Brittany with the paperwork, the entire team knocked it out of the park!!! More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Jones, Marcus Wise, Richard Ramey
Oct 26, 2020 -

Volvo Cars Mall of Georgia responded

Jr, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!Tim Dalton - General Manager - tdalton@jimellis.com

October 20, 2020

I really had a great experience having my Volvo serviced. The highest compliment I can give would be to say that my service advisor Marcus, is 'that guy'. He's 'that guy' you see in the Volvo commercials. Pl More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Oct 26, 2020 -

Volvo Cars Mall of Georgia responded

Henry, your positive review means a lot to us and we’re happy we could help you! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care! Tim Dalton - General Manager - tdalton@jimellis.com

October 19, 2020

This was the best experience I’ve had buying a car. I’m very happy with my Volvo and Volvo Cars Mall of Georgia. I would definitely recommend Volvo Cars Mall of Georgia. More

by Jwatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Miller-Hogg
Oct 26, 2020 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Jwatson! Tim Dalton - General Manager - tdalton@jimellis.com

...
102
...