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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

July 26, 2020

Keith was attentive and intuitive. He found me a better car in stock than the one I was interested in. My Volvo has it all! Thanks Keith. More

by j67nyc
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Williams, Alexis Walls
Aug 12, 2020 -

Volvo Cars Mall of Georgia responded

Hello, we appreciate your shout-out to Keith! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

July 25, 2020

Miss Ashley and Mr. Tim Dalton were nice, friendly, and very helpful Miss Ashley is very knowledgeable of your vehicles and I do thank you very much More

by Keith Zachery
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Ken Wang
Aug 12, 2020 -

Volvo Cars Mall of Georgia responded

Hi Keith, we're glad to hear that Ashley and Tim took such great care of you. Please let us know if there is anything else you may need from us; we're always happy to help! Have a nice day!

July 24, 2020

I had an wonderful and excellent experience, from the moment I made contact with Justin Barnes to the final signing. I love my new car. More

by Winky
Recommend Dealer
Yes
Employees Worked With
Justin Barnes, Ken Wang
Aug 12, 2020 -

Volvo Cars Mall of Georgia responded

We set high expectations for ourselves so it's gratifying to hear that you had such a positive buying experience with Justin. Safe travels, and enjoy your new car!

July 24, 2020

David was great in assisting me with my purchase of a 2017 XC90. I was blown away by the condition of their certified pre owned vehicles. Our vehicle was barely used with minimal wear. Coming from out of More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Volvo Cars Mall of Georgia responded

Hi Matt, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with David. If you need anything else, we're always happy to assist. Enjoy your new car!

July 23, 2020

Great overall experience with Volvo Mall of Georgia. Pleased with the entire process of trading in and then purchasing a certified used vehicle. Definitely recommend this dealer! More

by ABBYPEREZ
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Johnny Morgan, Eric Mihelich
Aug 12, 2020 -

Volvo Cars Mall of Georgia responded

We're glad to hear that you had an overall positive trade-in experience with us, Abby. Your recommendation means so much to us and we're happy to have earned it! Enjoy your new car!

July 23, 2020

Overall good I purchased a certified pre owned Volvo from this dealer, the name of my sales person was Justin, I had a very good experience with him he answered al More

by LarsDemus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Jacoby, Sara Angel, Alexis Walls
Jul 23, 2020 -

Volvo Cars Mall of Georgia responded

Lars - Thank you for taking the time to let us know about your experience and my apologizes we weren't properly prepared for you to take delivery of your V60. With Justin needing to pick you up at the airport, we failed to properly communicate what was going on and will take full responsibility for the lack of communication internally between sales team, sales manager and finance manager. They should have been more proactive in knowing about the CPO rate being utilized and vehicle being inspected before delivery. Even though we failed at meeting your expectations, I do want to offer my sincerest apologizes as we are much better then what we offered you. I would like to cover any costs to have your vehicle recleaned by a place of your choice. I will send you a check that will cover any costs to have your vehicle recleaned. If you'd like to discuss matters further, please contact me directly, Tim Dalton, General Manager, at 470-655-3700 or tdalton@jimellis.com. Thank you so much for the opportunity to earn your business.

July 22, 2020

Great experience Working with both Justin Barnes, Sarah Angel and Alexis was a great and very comfortable purchasing decision. I was seriously looking at a BMW X5 and More

by russcrosio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barnes, Sara Angel, Alexis Walls
Sep 23, 2020 -

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia - tdalton@jimellis.com

July 22, 2020

I purchased a new vehicle from this dealership. The sales staff was committed to helping me locate the right vehicle. Paperwork was handled expeditiously. Maiden voyage preparations were incredibly valuable. More

by SIMON.DENG
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Richard Ramey
Sep 23, 2020 -

Volvo Cars Mall of Georgia responded

Simon.deng, your positive review means a lot to us and we’re happy we could help you! Thank you for the opportunity. Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia - tdalton@jimellis.com

July 22, 2020

Always friendly, professional and efficient! I’m happy with the service I received from Volvo Mall of Georgia. I’ll definitely be back in the future. More

by NSayne
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise, Chris Stout
Sep 23, 2020 -

Volvo Cars Mall of Georgia responded

Thank you for sharing your experience with us, Nsayne! Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia - tdalton@jimellis.com

July 21, 2020

The whole process from finding the car online, setting the appointment to test drove, finishing the paperwork, to delivering the car to my office. The entire team were so kind, fast, honest, and not pushy More

by Brad Sinclair
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Ken Wang, Keith Williams
Sep 23, 2020 -

Volvo Cars Mall of Georgia responded

Brad Sinclair, thank you for your kind words and congratulations on your new vehicle! Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia - tdalton@jimellis.com

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