Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volvo Cars Mall of Georgia
Buford, GA
2,148 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,148 reviews
December 01, 2020
David did an excellent job of patiently understanding our needs at a time when we were reluctant to travel and then meeting them. An excellent purchasing and delivery experience. needs at a time when we were reluctant to travel and then meeting them. An excellent purchasing and delivery experience. More
by colinjkeeler
December 01, 2020
Thanks to Keith Williams for an outstanding car buying experience. He was courteous, professional, friendly, and accessible at all times during our search for a vehicle. After we got to the point of mak experience. He was courteous, professional, friendly, and accessible at all times during our search for a vehicle. After we got to the point of making the actual purchase, Greg Trask was great in closing the deal. The other people we encountered at the dealership were helpful as well. Thanks a bunch! More
by bill.garrett
Verified CustomerEmployees Worked With
Richard Nourie, Keith Williams, Greg Trask
November 30, 2020
The process was quick and easy. They worked with us until we could physically get to the dealership, which was about 70 miles away. Everyone was friendly and would recommend. we could physically get to the dealership, which was about 70 miles away. Everyone was friendly and would recommend. More
by JV
Employees Worked With
Russell Rana
November 30, 2020
Broken promises. Bought a 2016 Toyota Highlander and all was good till we found the floor mats missing . Manager on duty assured us he will order new ones for us and after 20 days and at least 10 phone call was good till we found the floor mats missing . Manager on duty assured us he will order new ones for us and after 20 days and at least 10 phone calls and 2 visits nothing. More
by Jasani
Employees Worked With
Michael
November 30, 2020
I brought my car in for the 10,000 mile service. Service is always great here because of Marcus Wise. Marcus has a way of making you feel like family. I trust his judgement and he is always ver Service is always great here because of Marcus Wise. Marcus has a way of making you feel like family. I trust his judgement and he is always very helpful, kind and friendly even when you come in with a question and don't have an appointment. As long as he is there this will continue to be my dealership of choice. My family greatly appreciates you Marcus!!! More
by MKZcarRecall
November 29, 2020
Justin Barnes made the experience very easy for me. Best experience I ever had in car buying. The other folks at the dealership were great. experience I ever had in car buying. The other folks at the dealership were great. More
by Juliana Khouri
Employees Worked With
Richard Nourie, Justin Barnes
November 28, 2020
Johnny and Alexis were wonderful to work with. I was coming in from out of town and explained I needed to back on road as quickly as possible. I was in and out within an hour and back on the road with m coming in from out of town and explained I needed to back on road as quickly as possible. I was in and out within an hour and back on the road with my new car. Couldn’t have gone any better. Great customer service!!! More
by chipsimons
Employees Worked With
Johnny Morgan, Alexis Walls
November 28, 2020
This is the only Volvo dealership I will use. They are always so courteous and professional. It is nice to have a service department that will do the right thing because it is the right thing to do. I wi always so courteous and professional. It is nice to have a service department that will do the right thing because it is the right thing to do. I will continue to drive further to this service department for my Volvo needs. More
by kimwmoore
Employees Worked With
November 25, 2020
This was the worst buying experience I’ve ever had purchasing a car. I bought a CPO car with cash from out of state. I was not able to test drive the vehicle and it’s clear that they took advantage of purchasing a car. I bought a CPO car with cash from out of state. I was not able to test drive the vehicle and it’s clear that they took advantage of that. The auto start stop feature has not worked since I received the car. The dealer scheduled a visit with a local mechanics shop and all they did was change a battery and called it good... it’s clear when you drive the vehicle it never uses the auto start stop feature. After that they had a driver come pick it up and take it to their dealer where they said the battery needed reset and that it worked. Well I just received the vehicle and drove it and still it does not work. How did this even pass the CPO process to begin with and how can you say the car is fixed when it’s clearly not. I find it hard to believe on the two test drives they did it worked but the couple hundred miles I drove it does not. The people are friendly when you speak to them but the quality assurance is terrible. I will never buy another vehicle here and likely never buy another CPO Volvo from any Volvo dealer. More
by GREG
November 25, 2020
Third time I've bought from this dealership and each time it's been a great experience and always at the best price. If you're within 500 miles you owe it to yourself to visit or call the dealership before it's been a great experience and always at the best price. If you're within 500 miles you owe it to yourself to visit or call the dealership before making a purchase anywhere else. More
by ben61
Employees Worked With
Tim Dalton, Keith Williams
