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Volvo Cars Plymouth

Plymouth, MA

4.8
602 Reviews

500 Colony Place

Plymouth, MA

02360

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Showing 602 reviews

October 28, 2022

Informative, pleasant, knowledgeable and courteous staff who don’t pressure clients when looking to purchase a car. More

by nonni72003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Pettit, Mark Quersher
Oct 31, 2022 -

Volvo Cars Plymouth responded

Hello. Your review is much appreciated. We're glad to know our Sales Team has been so informative, pleasant, knowledgeable, and courteous with you and that they earned your trust. We welcome you back to Volvo Cars Plymouth at any time for any of your vehicle needs.

October 27, 2022

So glad they are here in Plymouth. Excellent service and communication. Taylor was incredibly knowledgeable and professional. Top Notch! More

by PcuppPat
Recommend Dealer
Yes
Employees Worked With
Taylor Yaffee
Oct 29, 2022 -

Volvo Cars Plymouth responded

Hello. We are so pleased to read from your 5-star review that you received excellent automotive care and communication from our Service Team during your recent visit to Volvo Cars Plymouth. Take care and let us know if we can assist you with anything further!

October 13, 2022

The service department is very efficient and the service people are very friendly. Taylor is my favorite. More

by Walt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Yaffee
Oct 16, 2022 -

Volvo Cars Plymouth responded

Hello Walt. Thank you so much for your amazing five-star review. We are glad we could make your service experience one to remember. Our staff here at Volvo Cars Plymouth is available to you when you need us. Have a great day.

October 11, 2022

They kept me informed on my Volvo throughout the day, were very specific as to what was and what wasn’t covered by the warranty, and did so prior to the work being completed. Fantastic experience! More

by Robert F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Yaffee
Oct 12, 2022 -

Volvo Cars Plymouth responded

Hello Robert. We're pleased to learn that our Service Team went above and beyond your expectations during your recent visit. We hope you continue to choose Volvo Cars Plymouth for all your automotive needs. Take care.

September 29, 2022

Always kind and understanding. Taylor has always been fantastic to work with. Would recommend to anyone! More

by Kmart22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Sep 30, 2022 -

Volvo Cars Plymouth responded

Hello, we appreciate you for recommending and doing business with us at Volvo Cars Plymouth. Customer satisfaction is our top priority and we're grateful to learn you had a wonderful experience on your visit. Thank you and we look forward to being of service to you in the future.

September 28, 2022

The customer service is top notch. Very knowledgeable staff, keeping customer up to date on service. I highly recommend the service department. More

by BSalmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Flores
Sep 29, 2022 -

Volvo Cars Plymouth responded

Thank you for taking time out of your day to leave a high-star rating. We strive to provide top-notch customer service and are pleased to learn you had a knowledgeable and attentive experience with our Service Department. Please let us know if you have any additional needs or questions, our team here at Volvo Cars Plymouth is always available.

September 27, 2022

Amazing staff, my car was done faster than expected and staff went above and beyond. More

by Kjdin2913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Yaffee
Sep 28, 2022 -

Volvo Cars Plymouth responded

Our Service Team strives to always go above and beyond for our valued customers to ensure they receive amazing experiences. Thank you for choosing Volvo Cars Plymouth, let us know if we can be of service to you again.

September 25, 2022

All the employees were very friendly & knowledgeable they made you feel comfortable Thanks Sandy Peterson More

by Sandybeachside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee , Sara Pettit, Mike Mullen
Sep 26, 2022 -

Volvo Cars Plymouth responded

Hello, Sandy. Our team strives to provide our customers with friendly and knowledgeable service. We are happy to know we made you feel comfortable here at Volvo Cars Plymouth.

September 12, 2022

When a small plastic cover broke on my "Certified by Volvo" 2018 V90 these folks denied coverage under the warranty. That's despite clear warranty language that parts and labor for everything on the car More

by dsk744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Carvalho, Mark Leone, Taylor Yaffee
Sep 13, 2022 -

Volvo Cars Plymouth responded

Hello! Thank you for bringing this to our attention. We would like the chance to speak with you to learn more about your most recent experience with our Service Team. Please contact our Customer Service Team at (888) 547-0498 so that we may discuss this further. Best, Customer Service Team (888) 547-0498

Sep 13, 2022 -

dsk744 responded

Tried calling this number but did not reach anyone. Same thing happened last time. It says to call the Customer Service Department, but the operator has no idea who that is. You can reach me at 781 258 5640.

September 06, 2022

The best dealer ship in Massachusetts They are honest and customer oriented. Taylor in the Service department is absolutely fabulous. More

by Nancychieregato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Yaffee
Sep 06, 2022 -

Volvo Cars Plymouth responded

Thank you for taking the time to share this amazing experience you had with our Service Department. We strive to provide honest and great service to all our customers here at Volvo Cars Plymouth.

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