Volvo Cars Plymouth
Plymouth, MA
Filter Reviews by Keyword
By Type
Showing 602 reviews
So glad they are here in Plymouth. Excellent service and communication. Taylor was incredibly knowledgeable and professional. Top Notch! Excellent service and communication. Taylor was incredibly knowledgeable and professional. Top Notch! More
They kept me informed on my Volvo throughout the day, were very specific as to what was and what wasn’t covered by the warranty, and did so prior to the work being completed. Fantastic experience! were very specific as to what was and what wasn’t covered by the warranty, and did so prior to the work being completed. Fantastic experience! More
The customer service is top notch. Very knowledgeable staff, keeping customer up to date on service. I highly recommend the service department. Very knowledgeable staff, keeping customer up to date on service. I highly recommend the service department. More
When a small plastic cover broke on my "Certified by Volvo" 2018 V90 these folks denied coverage under the warranty. That's despite clear warranty language that parts and labor for everything on the car Volvo" 2018 V90 these folks denied coverage under the warranty. That's despite clear warranty language that parts and labor for everything on the car is covered unless specifically excluded. After weeks of hassle they gave in and paid for parts and labor. I continued to service my car and they always provided a loaner so I could go to work. But last time I called for a scheduled service appointment and a detailing, they said "We're not giving you a loaner to get your car washed." Of course, that wash was in addition to the usual service, so the denial was unfair. Moreover, Josh, the service manager was rude and angry. What's up with that? More