Volvo Cars Plymouth

The workers at the dealership are very personable and kind, they helped me so much and made the process so easy! kind, they helped me so much and made the process so easy! More

Friday 03/31, Called ahead to see if the BMW X3 was available, it was confirmed available, same day drove 2 and a half hours round trip to test drive the card, loved the car and since it was towards th available, it was confirmed available, same day drove 2 and a half hours round trip to test drive the card, loved the car and since it was towards the end of the day, I told the sales person Mark that we would let them know of our decision by Monday 04/03. I called Mark today (04/03) to confirm the car is still available and to make an offer on the car, he confirmed it was available, we offered $30,000, $700 less that the advertised price of $30,700. Mark stated he would talk to his manager and call back. I received a call back from Mark stating that the car was actually in the process of being sold and actually it was already in the process of being sold the Friday (3/31) we went to test drive the car. This dealer wasted our time and gas and made us test drive a car that was already being sold!!! I do not recommend this dealer due to this horrible experience. More

Sent me a coupon for $15. 00 off my next service. When I got there for an oil change for $135, they declared that an oil change does not count as a “service” 00 off my next service. When I got there for an oil change for $135, they declared that an oil change does not count as a “service” More

Justin was amazing to work with! He was kind, helpful, communicative, and such a pleasure to work with. He worked hard to make sure that everything was taken care of and ready for m He was kind, helpful, communicative, and such a pleasure to work with. He worked hard to make sure that everything was taken care of and ready for me when I arrived so I was able to show up, test drive the car we spoke about while they looked at my trade, and sign the paperwork when I got back. Everything was ready and I was in and out of the dealership with my new car in record time. Paul D. in finance was personable and kind and not pushy at all. I highly, HIGHLY recommend working with Justin and Paul! More

Listening to the concerns and dealing with them. Bravo. Wish you hadn’t found as many problems as you did. But guess that is better then not. Really like the fellow I dealt with. Bravo. Wish you hadn’t found as many problems as you did. But guess that is better then not. Really like the fellow I dealt with. More

Great place, great employees, fast, efficient, very knowledgeable and kept you updated with everything and made wonderful suggestions. Service was the best. Worked with me from start to finish to mak knowledgeable and kept you updated with everything and made wonderful suggestions. Service was the best. Worked with me from start to finish to make sure I got what I wanted and was happy. No stone unturned! Thank you! More

Great service in a timely manner. Car was returned to me cleaner than when I dropped it off which is always nice Car was returned to me cleaner than when I dropped it off which is always nice More

I love my car from Premier. The purchasing process was made easy by John Very happy overall The purchasing process was made easy by John Very happy overall More

I went in to have my rear wiper arm and blade replaced. Easy in and out in less than an hour. On the way home the wiper blade flew off the back! An honest mistake - but when I called Taylor was so helpf Easy in and out in less than an hour. On the way home the wiper blade flew off the back! An honest mistake - but when I called Taylor was so helpful and just offered to ship me a new one as an option vs coming back in. Worked out great! More

The whole experience from start to finish was extremely pleasant thanks to the great people I worked with. pleasant thanks to the great people I worked with. More