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Volvo Cars Princeton

Lawrenceville, NJ

4.6
1,209 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns three Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.” http://www.volvocountry.com/history.html
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2931 Brunswick Pike

Lawrenceville, NJ

08648

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Showing 1,209 reviews

November 12, 2020

Looking forward to many more productive visits to this local dealership. Thanks very much for all of the work to find me the car that I wanted. More

by wayne28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Claire Horn, Claire Hood
Nov 12, 2020 -

Volvo Cars Princeton responded

Wayne, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Chris or Clarie can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 12, 2020

Absolutely wonderful customer service and full explanation of needed repairs; honest recommendations, without being up-sold; customer accommodations indoors also wonderful - coffee, water, snacks, More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Battaglia
Nov 12, 2020 -

Volvo Cars Princeton responded

Claudia, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

November 12, 2020

The dealership is a good place with good customer service and the workers take good care of you and are friendly and I would highly recommend it. More

by Giovanna Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Volvo Cars Princeton responded

Giovanna, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Princeton, we look forward to having you as one of our valued customers for many more years to come!

November 11, 2020

Good service! I am looking forward to driving the new vehicle and working with the team to keep my driving the Volvo experience wonderful. Thank You!! More

by anshulchopra262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Claire Hood, Jose Garcia, Claire Hood
Nov 11, 2020 -

Volvo Cars Princeton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 11, 2020

Your office surpassed my expectations. I love the new look of your show room and service department. Much needed And appreciated improvement. Emerson was excellent and a great communicator. Thanks More

by Katq
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Volvo Cars Princeton responded

Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Princeton!

November 10, 2020

One of the only dealers that actually negotiates a fair price online or on the phone and follows through without gimmicks and a top notch product. More

by Nick V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Volvo Cars Princeton responded

Hello Nick! Here at Volvo Cars Princeton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 09, 2020

Very courteous and professional staff at Princeton Volvo. John was very helpful and provided honest feedback on condition of the car. Will definitely bring the car here for future service. More

by srini
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Whalen
Nov 09, 2020 -

Volvo Cars Princeton responded

Srini, Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience!

November 09, 2020

Love the valet pick-up and drop-off. Made the service very convenient. Service person was very eager to help and be clear about status. More

by JASON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
Nov 09, 2020 -

Volvo Cars Princeton responded

Jason, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We are pleased to hear that our Valet service made your experience a pleasant one. Thanks again for choosing Volvo Cars Princeton!

November 09, 2020

Our vehicles issues have been overlooked multiple times. The indicator lights have been turned off without fixing the issue. We have asked for items to be fixed and they do not get fixed unless we remind More

by KWEY27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Pare
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2020 -

Volvo Cars Princeton responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

November 09, 2020

Online booking of the scheduling is quick and easy, also drop off was quick. Received a car wash which is great but a vacuum of the interior would have been great or an option of car cleaning with some p More

by murali.paladugu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Volvo Cars Princeton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Princeton.

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