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Volvo Cars Santa Monica

Santa Monica, CA

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Employees
Reviews
Vehicles
4.9
1,141 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 1,141 reviews

January 04, 2026

Robert Munoz was very friendly and helpful. The car was serviced to our satisfaction and we will continue to bring it to Volvo of Santa Monica for servicing. More

by CDAVIES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience. I’m glad Robert Munoz was friendly and helpful, and that your car was serviced to your satisfaction. It’s great to hear you plan to continue bringing your vehicle to Volvo Cars of Santa Monica. We look forward to seeing you again.

January 03, 2026

very courteous service and the team kept me informed the whole way despite it being the holiday season. More

by SCHMIDTLARA1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience. I’m glad our team was able to keep you informed throughout the process, even during the busy holiday season. Providing courteous service is always a priority, and it’s great to hear it made a difference for you at Volvo Cars of Santa Monica.

January 02, 2026

Robert is excellent. Highly knowledgeable and personable he took excellent care of us and our car. He certainly goes the extra mile and shines a very positive light on th More

by PF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2026 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience with Volvo Cars of Santa Monica. We’re thrilled to hear Robert provided such knowledgeable and personable service. It’s wonderful that he went the extra mile and made a positive impression on you. Your kind words mean a lot, and we’re glad he could take great care of both you and your car.

December 30, 2025

Very professional and helpful. Loved the service. Transportation was also included. Super fast and I would come back More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Volvo Cars Santa Monica responded

Hi Edward! We're grateful for your kind feedback! We’re thrilled you had a seamless and efficient experience with our team at Volvo Cars Santa Monica. We look forward to serving you again in the future! Safe travels!

December 27, 2025

Klaus Dela Paz and Arnold Alsua are very good. They provide honest and efficient service assistance and don't do anything that is not needed. Service repair usually costs more than at independent More

by JESMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear about your positive experience with Klaus and Arnold! We appreciate your trust in Volvo Cars Santa Monica for your service needs.

December 21, 2025

Great service dept ! ! everyone cares about you and your car to make everything perfect thanks ! More

by Bill W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Florence Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Volvo Cars Santa Monica responded

Hi Bill, we appreciate you sharing your experience with Volvo Cars of Santa Monica. It is great to know the service team took the time to make sure your vehicle was handled with care and that you felt supported throughout the visit. Feedback like this motivates our team to keep delivering the level of service our guests expect.

December 19, 2025

By far the best experience I've ever had at a dealer service center. I brought my car in for a tune-up and they found a larger issue that required a week of work. They provided me with a complementary l More

by Melinda Gross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Ayres
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Dec 19, 2025 -

Volvo Cars Santa Monica responded

Melinda, it makes our day to read this review! We are so pleased that our team kept you informed and got you back on the road with great support here at Volvo Cars Santa Monica. If you need anything else down the line, we are here to help. See you next time!

December 18, 2025

Robert was extremely professional and helpful. Communication was very smooth. A pleasure to work with. More

by G E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your feedback about Robert! We’re proud to have him on our team. Please reach out to us if there’s anything else we can assist you with at Volvo Cars Santa Monica!

December 18, 2025

The Volvo service department is excellent! From the moment I dropped off my car to when I picked it up everyone was super helpful! pick up my friend for a service. They sent me videos of the More

by OHJOYOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2025 -

Volvo Cars Santa Monica responded

Hello, We’re glad to hear that the service team at Volvo Cars of Santa Monica made your experience smooth and informative. It’s great that the inspection videos and same-day service made things convenient for you. We look forward to helping you with your vehicle again in the future.

December 18, 2025

Excellent, honest service. I appreciate the video detailing the work needed to be done. Thanks to Ian and staff for their honesty and efficiency. More

by CGEORGEWRITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Dec 18, 2025 -

Volvo Cars Santa Monica responded

We are thrilled to hear that Ian and the team were so helpful and informative during your visit! Thank you for choosing Volvo Cars Santa Monica and for sharing your support. Drive safely!

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