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Volvo Cars Santa Monica

Santa Monica, CA

4.9
952 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 952 reviews

June 24, 2025

Fantastic service by Klaus de la Paz. Handled my maintenance quickly and efficiently and literally did more than promised. Would give 10 stars if I could. More

by SIROKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Volvo Cars Santa Monica responded

Thank you for the kind words. We're thrilled to hear Klaus de la Paz exceeded your expectations and went above and beyond. We'll be sure to share your feedback with him and the team at Volvo Cars Santa Monica.

June 23, 2025

great service and very courteous staff. The car was ready when promised. Getting the loaner was great and easy More

by papa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Volvo Cars Santa Monica responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Volvo Cars Santa Monica provided great service and made your experience seamless. We look forward to serving you again in the future!

June 21, 2025

I felt that Robert was extremely helpful and responsive to my parameters . The car came home looking and driving beautifully: More

by BAILEYMADELYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Volvo Cars Santa Monica responded

Thank you, Madelyne! We're thrilled to hear Robert was responsive and worked within your parameters to find the right fit. Glad the car is driving and looking great!

June 20, 2025

Easy and convenient. Volvo valet service was great. Saved me a lot of time. Communication was excellent. More

by SHANNON54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonny and Anthony
Jun 20, 2025 -

Volvo Cars Santa Monica responded

Hi Shannon, thank you for the wonderful feedback! We're glad the Volvo valet service made things easy and saved you time. Great communication is important to us, and we’re happy you experienced that at Volvo Cars Santa Monica.

June 19, 2025

Excellent service from Volvo of Santa Monica. I would definitely recommend them to others when it comes to servicing their car. More

by CHELSEAELLENPLATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for the excellent review! We're thrilled to hear you’d recommend Volvo of Santa Monica for service. We appreciate your trust and support!

June 18, 2025

They took care of me and my car nicely. My only issue was the ride back home with the Uber just FYI the car was so dirty so as the driver that I had to ask to have him role my window and I More

by SUZI2515
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

I recently brought my car in for maintenance and I couldn’t be more impressed with the service I received. Laiza and her team were absolutely amazing from start to finish. They were professional, frie More

by RALPH.SAND04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
Jun 18, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us! We're delighted to hear that Laiza and the team at Volvo Cars Santa Monica provided such exceptional service. It's wonderful knowing they made everything smooth and stress-free for you. We appreciate your kind words!

June 18, 2025

The repair on our car was done quickly and we appreciate the pick up and drop off service. More

by V.KELMELIS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for saying such kind things about our team! We hope we can see you again! - Volvo Cars Santa Monica

June 18, 2025

I would like to extend my heartfelt thanks to Klaus and his team at Volvo Cars Santa Monica. Last Tuesday evening, my car suddenly displayed a “Propulsion System Service Required” warning and went into More

by Ao Yuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

June 16, 2025

Klaus was extremely helpful in getting my car updated after a recall, very friendly and knowledgeable! More

by TESS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus provided such helpful and friendly service during your visit at Volvo Cars Santa Monica. Thank you for sharing this positive feedback!

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