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Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.9
1,239 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 1,239 reviews

May 13, 2026

Made My care a priority íon a busy morning cut the problem ie engine light sign on conectes to My loose gás cap who knew!? Thank you Robert and team! More

by ardg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Volvo Cars Santa Monica responded

Hi, great to hear Robert and the team at Volvo Cars of Santa Monica were able to quickly get you taken care of during a busy morning. Glad it turned out to be something simple with the gas cap. Thanks for sharing your experience.

May 11, 2026

i appreciate the service by the santa monica team. very thorough, professional and friendly to the customer. More

by Johnny Kidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
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May 11, 2026 -

Volvo Cars Santa Monica responded

Hello Johnny, we appreciate you taking a moment to share your experience at Volvo Cars of Santa Monica. It is great to hear the team delivered thorough professional service while keeping things friendly throughout your visit. We look forward to seeing you again next time.

May 10, 2026

I had a good experience here. They were friendly, efficient, and communicated well. Made my life easy. More

by GAYLA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Volvo Cars Santa Monica responded

Hello, thank you for taking a moment to share your experience with Volvo Cars of Santa Monica. We are glad to hear the team made things smooth, friendly, and easy to follow throughout your visit. We appreciate you choosing us and hope to see you again in the future.

May 09, 2026

As always, Robert is great. He listens to my concerns and always goes above and beyond. More

by LAURIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Volvo Cars Santa Monica responded

Hi Laurie! Thank you for leaving us this five-star review and for your kind words about Robert from our service team at Volvo Cars Santa Monica! We'll see you next time!

May 09, 2026

Ian, our service agent, was attentive to our concerns, very efficient and “went the extra mile”. More

by NANCYGOLDMANMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian-Service Department
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May 10, 2026 -

Volvo Cars Santa Monica responded

Hi Nancy! Thank you for leaving us this five-star review and for your kind words about Ian from our service team at Volvo Cars Santa Monica! We'll see you next time!

May 08, 2026

After going in for 30K annual service maintenance, still left with service maintenance alert, front sensor alert, and low windshield fluid alert, popping up. Makes me wonder if the rest of the alleged inspe More

by SAVONN.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Volvo Cars Santa Monica responded

Hello Savonn, we are sorry to hear about the concerns you are still seeing after your 30K service at Volvo Cars of Santa Monica. We understand how frustrating it is when warning alerts remain and can definitely see why that would raise questions about the inspection. This is not the experience we want for our customers. Please reach out to the service department so we can review your visit details and take a closer look at what is going on with your vehicle.

May 08, 2026

"I had a fantastic experience at volvo car santa monica service center. Ian was my service advisor, and he is knowledgeable, and kept me updated throughout the process. I brought my car in to fix apple car More

by KEYHANEHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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May 09, 2026 -

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. We are glad to hear Ian kept you well informed and that the team was able to take care of both your Apple CarPlay concern and the engine noise during your visit. It is great to know everything was handled smoothly and that you feel confident coming back. We appreciate your recommendation and look forward to seeing you again.

May 06, 2026

This is my 4th Volvo with Volvo Cars Santa Monica in the last 12 years! I moved to the South Bay and could go elsewhere, but I love the customer service here. They are always friendly and welcoming, making More

by ANGIEBERNARDO1415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Volvo Cars Santa Monica responded

Hi Angie, it’s wonderful to hear this is your fourth Volvo with Volvo Cars Santa Monica over the years. That kind of loyalty really says a lot, especially with how many options you have closer to the South Bay. We’re glad Erick made the process easy for you and that finance helped everything come together smoothly. Most importantly, it’s great to hear you’re loving your new car.

May 06, 2026

I came in on Saturday and needed a new tire due to a nail. Ian took extremely great care of everything and was awesome! Thanks so much! More

by JESSICA.ALBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
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May 08, 2026 -

Volvo Cars Santa Monica responded

Hi Jessica, I’m glad to hear Ian was able to take good care of you while getting the tire situation handled. A nail in a tire is never a fun surprise, so it’s great it was resolved quickly for you. We appreciate you sharing your experience, hope to see you again at Volvo Cars of Santa Monica when you need anything.

May 06, 2026

My rear brake light was out, and Robert and the Volvo SM team fixed it very promptly and at a very reasonable price. More

by KWIRE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Volvo Cars Santa Monica responded

We're happy to hear Robert and our team provided prompt and reasonably priced service. Thank you for choosing Volvo Cars Santa Monica and we hope to see you again!

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