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Volvo Cars Santa Monica

Santa Monica, CA

4.9
943 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 943 reviews

June 16, 2025

Klaus was extremely helpful in getting my car updated after a recall, very friendly and knowledgeable! More

by TESS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus provided such helpful and friendly service during your visit at Volvo Cars Santa Monica. Thank you for sharing this positive feedback!

June 14, 2025

They did a fantastic job and the service went smoothly! Communication was seamless and timely! More

by MATTBGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Volvo Cars Santa Monica responded

Thank you, Matt. We're glad to hear everything went smoothly and that our team at Volvo Cars of Santa Monica delivered seamless and timely service. We appreciate your kind words!

June 13, 2025

Robert stepped in when I was receiving bad service and went above and beyond to make sure I was happy More

by MCHRISTENHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback! We're glad Robert was there to step in and make things right. His dedication to customer satisfaction really shines through, and we’re happy he could turn your experience into a positive one.

June 13, 2025

Professional and knowledgeable team - great communication, and really appreciate the seamless valet service. Highly recommend this dealership. More

by ED63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Aguilar - 5 stars
Jun 14, 2025 -

Volvo Cars Santa Monica responded

Thank you for the kind words! We're glad you had a great experience with our professional and knowledgeable team. It's great to hear the valet service and communication made everything seamless. We truly appreciate the recommendation!

June 11, 2025

I recently brought my Volvo in for a diagnostic at Volvo Cars Santa Monica, and I couldn’t be more impressed with the level of service I received. From the moment I arrived, the team was welcoming and ef More

by ESA_ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for the thoughtful review. We're thrilled to hear your experience was smooth and customer-focused from start to finish. Robert will truly appreciate the kind words. We look forward to welcoming you back next time!

June 11, 2025

Very satisfied with the service I was provided with. Laiza explained everything in detail and was very polite and respectful. More

by JASPREETSANGHERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
Jun 11, 2025 -

Volvo Cars Santa Monica responded

We’re so glad to hear you had a great experience! Laiza will be happy to know her clear communication and professionalism stood out. Thank you for your kind words, we appreciate you trusting us with your service!

June 11, 2025

My experience at the Volvo Cars Santa Monica service center was absolutely outstanding! From start to finish, the process was smooth, professional, and customer-focused. A special thank you to Robert More

by ESA_ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for the thoughtful review. We're thrilled to hear your experience was smooth and customer-focused from start to finish. Robert will truly appreciate the kind words. We look forward to welcoming you back next time!

June 10, 2025

Quick and quality service. Team was very nice. Appreciated the Lyft ride while car was being worked on. More

by will.moss43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Volvo Cars Santa Monica responded

Thanks for the great feedback, Will! We're glad the service was both quick and high quality, and that our team took good care of you. Happy to hear the Lyft ride helped make things more convenient while your car was in the shop. We appreciate you choosing us!

June 09, 2025

Super friendly, knowledgable and helpful staff. They go the extra mile. Highly recommend using this location. More

by JASON.IRVING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Volvo Cars Santa Monica responded

Hey Jason, thanks for the awesome review! We're thrilled to hear our staff was super friendly, knowledgeable, and went the extra mile for you. Your recommendation means a lot, and we can't wait to welcome you back to our location!

June 09, 2025

Klaus was great! And so was the entire team. Would recommend for sure. Thank you. More

by THEODORE.BRESSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Volvo Cars Santa Monica responded

Hi Theodore, thanks for the fantastic review! We're thrilled to hear Klaus and the entire team were great. Your recommendation means the world to us! Thank you, and we hope to see you again soon!

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