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Volvo Cars Santa Monica

Santa Monica, CA

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Employees
Reviews
Vehicles
4.9
1,191 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 1,191 reviews

March 14, 2026

Everyone was friendly and helpful. Appreciated the greeter (don’t get her name) being so hospitable and my service advisor, Klaus, for his exceptional customer service. More

by BRITTCARTER87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 13, 2026

Excellent and efficient service, as always. Highly recommend working with Volvo Santa Monica as your dealer! More

by RFINE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Volvo Cars Santa Monica responded

Hello, thank you for your feedback about Volvo Cars of Santa Monica. We’re glad to hear our team continues to provide excellent and efficient service. Your recommendation means a lot and is greatly appreciated.

March 13, 2026

Robert Munoz is always friendly and helpful and goes out of his way to provide top customer service. More

by CDAVIES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. We’re glad Robert Munoz consistently provides friendly, helpful service and goes the extra mile for customers. Your kind words mean a lot to him and the team.

March 13, 2026

I appreciate the friendly and efficient check in process. The work was completed and the car washed while I waited in the comfortable outdoor waiting area. Great service dept. More

by KRPPT
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. It’s great to hear the check-in process was friendly and efficient and that your vehicle was ready and clean while you enjoyed the waiting area. We’re glad the service team could make your visit smooth and convenient.

March 10, 2026

Ian was wonderful. I’m grateful for the ease and efficiency, throughout the whole experience. More

by BBTOWNSLEY
Recommend Dealer
Yes
Employees Worked With
Ian
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Mar 10, 2026 -

Volvo Cars Santa Monica responded

This is fantastic to hear! Thank you for the five stars! - Volvo Cars Santa Monica

March 06, 2026

Great and timely customer service as always. Friendly staff and knowledgeable mechanics. It’s always a pleasurable experience to have my vehicle serviced at Volvo Santa Monica. Thank you. More

by RGSCHLOEGEL77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Volvo Cars Santa Monica responded

Hello, we’re happy to hear your visits to Volvo Cars of Santa Monica are always timely and enjoyable. It’s great knowing our friendly staff and knowledgeable mechanics make each service a positive experience. We look forward to seeing you again soon.

March 06, 2026

Attentive service from Robert Munoz and got a rental car as very much needed on the day of service. More

by MPHBANNING
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2026 -

Volvo Cars Santa Monica responded

We're glad Robert provided attentive service and that the rental car was helpful during your visit. We appreciate your support at Volvo Cars Santa Monica!

March 06, 2026

They washed the car. damnit. I refuse to write fifteen words. I’ve got other stuff to do and I’ll be damned if I’m going to write fifteen words about something that doe More

by DKYNURPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2026 -

Volvo Cars Santa Monica responded

We appreciate your feedback and star rating! Our team looks forward to serving you next time! - Volvo Cars Santa Monica

March 05, 2026

They are super friendly and really take care of you. Ian is the best! Highly recommend More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Mar 05, 2026 -

Volvo Cars Santa Monica responded

Your kind review is great to see! Thank you! - Volvo Cars Santa Monica

March 05, 2026

Roberto is extremely professional and helpful. I wouldn’t trust anyone else with my Volvo. More

by LCAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2026 -

Volvo Cars Santa Monica responded

Thank you for trusting Roberto & the Volvo Cars Santa Monica team with the care of your vehicle! We're truly grateful for your support and look forward to continuing to serve you in the future!

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