Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
4.9
922 Reviews
Contact Dealership
View Awards

1631 Santa Monica Blvd

Santa Monica, CA

90404

Directions

By Type

Showing 922 reviews

May 28, 2025

So pleasantly surprised that I called Volvo to fix an urgent issue and they were able to pick up my car within the same day and return the next day -- thank you for making this so easy for me to get my c More

by CHLOESHAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Volvo Cars Santa Monica responded

Thank you, Chloe! We’re so glad we could help resolve your issue quickly and make the process smooth for you. It means a lot to hear that this was your best experience with a dealership. We're always here when you need us at Volvo Cars of Santa Monica!

May 27, 2025

Another great experience with Volvo Santa Monica- thanks for everything. The worst part of this experience is getting a million reminders to fill out this survey. More

by ASSISTANTkp
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Volvo Cars Santa Monica responded

Thanks for your continued support of Volvo Cars of Santa Monica. We are glad you had another great experience. We appreciate your patience with the survey reminders as they help us improve. Looking forward to serving you again soon.

May 26, 2025

We were seen promptly & our concerns were noted. The service writer was very engaged and polite. They took care of the work we wanted done and also did a Recall service. Since they knew we were trav More

by DONNASHARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
Report | Print
May 27, 2025 -

Volvo Cars Santa Monica responded

Hi Donna! We're delighted to hear that our team at Volvo Cars Santa Monica could address your concerns promptly and efficiently. Safe travels to the SF Bay Area, and thank you for choosing us!

May 26, 2025

I worked with Alex Kablanian, as my salesperson, and Paloma Sebastian on the purchase documentation. Neither are listed below. Both were excellent…5 stars across the board. More

by ALLAN17
Recommend Dealer
Yes
Employees Worked With
Alex Kablanian and Paloma Sebastian
Report | Print
May 27, 2025 -

Volvo Cars Santa Monica responded

Hi Allan! Thank you for sharing your experience with us at Volvo Cars Santa Monica! We're delighted to hear that Alex and Paloma provided excellent service during your purchase. We appreciate the 5-star feedback!

May 26, 2025

Inviting and friendly dealership. Our salesman was a wonderful person who was open to making sure that the customer was always satisfied. He's a true people person and did not come ac More

by ROSECHAMP
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Volvo Cars Santa Monica responded

Hi Rose! Thank you for sharing your experience with us at Volvo Cars Santa Monica! We're delighted to hear that our team made you feel valued and comfortable throughout the process. We appreciate your kind words and look forward to serving you again in the future!

May 25, 2025

They were proactive and sensitive to our needs. We enjoyed working with them very much. More

by WINEGARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lehman, Paloma and Frankie
Report | Print
May 26, 2025 -

Volvo Cars Santa Monica responded

Hi. We appreciate your feedback. We're glad our team at Volvo Cars of Santa Monica was able to meet your needs with care and attention. It means a lot that you enjoyed working with us.

May 24, 2025

I had a very costly repair and Robert convinced Volvo corporate to cover the vast majority of the costs. I haven't seen this level of customer service before and I am extremely grateful that he fought so More

by JRWHITE1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for your kind words. I’m glad Robert was able to advocate for you and secure coverage from Volvo corporate. We take pride in going the extra mile for our clients and appreciate your recognition of that effort.

May 23, 2025

They were excellent in their customer service and got the car back at the time they promised. More

by MIKES00744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Volvo Cars Santa Monica responded

Thank you for the positive feedback about your recent experience with the Volvo Cars Santa Monica team! We appreciate your business and look forward to serving you again in the future!

May 23, 2025

High quality and efficient service, as usual. Great communication from the whole team, from the moment they picked up my car to the moment they dropped it off. More

by DANDAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laiza Guino
Report | Print
May 24, 2025 -

Volvo Cars Santa Monica responded

Hello Dan, thank you for your continued trust in Volvo Cars of Santa Monica. We’re glad to hear you experienced high quality, efficient service and clear communication throughout the process. We look forward to serving you again!

May 23, 2025

Excellent care , kept me updated. On time with repairs. Would go back again and again More

by ZOLAFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for your kind words! We’re glad you felt well cared for and appreciated the timely updates and on-time repairs. We look forward to welcoming you back again and again!

1
2
...
93