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Volvo Cars Santa Monica

Santa Monica, CA

4.9
1,191 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 1,191 reviews

March 03, 2026

Amazing service! Ian took great care of us. Love getting service done at this location More

by Honu Coffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Volvo Cars Santa Monica responded

Hi, we’re glad to hear your visit to Volvo Cars of Santa Monica was so positive. It’s great that Ian took excellent care of you, and we appreciate you trusting us with your vehicle.

March 02, 2026

Eric was Great ease to work with and very helpful. i certainly will recommend him to my friends. More

by SUE30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Volvo Cars Santa Monica responded

Hi Sue! Thank you for leaving us this five-star review and kind words about Eric from our sales team at Volvo Cars Santa Monica! We'll see you next time!

March 02, 2026

Klaus and staff have the best customer service in town. Courteous, professional, knowledgeable.and very customer-focused. More

by MAUREEN.A.BERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily
Mar 03, 2026 -

Volvo Cars Santa Monica responded

Hi Maureen, we're pleased to see that Klaus and the Volvo Cars Santa Monica team deliver top-notch service. Thank you for your business and support!

March 01, 2026

Everything went very smoothly. Fast and friendly service. Will definitely come back again next time. Thanks. More

by ORENROSENTHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Volvo Cars Santa Monica responded

Thank you for sharing your five-star experience, Oren! We truly appreciate your business, and we hope to see you back at Volvo Cars Santa Monica next time. Safe travels!

February 28, 2026

Efficient check in, nice waiting areas, Friendly and awesome assistant, Cliff who helped me learn a lot more about the software in the car after the recall update. More

by KRPPT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
Mar 02, 2026 -

Volvo Cars Santa Monica responded

Thank you for sharing your kind words about Cliff and our team! We appreciate you choosing Volvo Cars Santa Monica and we hope to see you again in the future!

February 28, 2026

The dealership itself is small, but they have really nice people working there. I got my car serviced here and they are very good! Nice and friendly staff and have a quiet place to wait the 2 hours to get se More

by JEFF.MORO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Volvo Cars Santa Monica responded

Hi Jeff, we're glad to know you found our team friendly and efficient during your service visit. We look forward to seeing you again at Volvo Cars Santa Monica! Safe travels!

February 28, 2026

From driving up to picking up the car the team at SM Volvo was amazing! More

by ASHERMAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Volvo Cars Santa Monica responded

Hi Asher! Thank you for leaving us this five-star review and for your kind words about our service team at Volvo Cars Santa Monica! We'll see you next time!

February 28, 2026

Excellent service advisor who went of the way to make sure all aspects of our appointment were successfully provided. Additionally, the service was completed expeditiously. More

by Robert F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian-service advisor
Feb 28, 2026 -

Volvo Cars Santa Monica responded

Hi Robert, thank you for sharing your experience. We are glad to hear your service advisor at Volvo Cars of Santa Monica made sure every part of your appointment was handled thoroughly. It’s great to know your service was completed quickly and efficiently. We appreciate your feedback and look forward to assisting you again.

February 27, 2026

I appreciate friendliness and care of staff. However the problem was not resolved needs attention. More

by NOREEN.LAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Volvo Cars Santa Monica responded

Hi Noreen, thank you for your feedback. We’re glad to hear our staff made you feel welcomed and cared for. We are sorry that your issue wasn’t fully resolved and understand how important it is to have it addressed. Please contact us at your convenience so we can make sure your vehicle gets the attention it needs.

February 27, 2026

Service Advisor and staff are very nice and easy to work with. Excellent no-hassle experience. More

by ALLAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience. We are glad to hear our service advisor and team at Volvo Cars of Santa Monica made your visit easy and enjoyable. It’s great to know the process was smooth and hassle-free. We appreciate your feedback and look forward to helping you again.