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Volvo Cars Santa Monica

Santa Monica, CA

4.9
1,114 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 1,114 reviews

November 07, 2025

I recently took my Volvo XC60 for a regular service at the Volvo Center of Santa Monica, and overall, I'm quite satisfied with the experience. The staff were professional, courteous, and explain the entir More

by TPALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly and my service car mechanic
Nov 09, 2025 -

Volvo Cars Santa Monica responded

Hi Terry, we’re so happy to hear your XC60 was well taken care of. Klaus, Lillie, and the rest of our team will be thrilled to hear your kind words. It’s great to know the service provided by our team made your visit smooth and stress free. Thank you for trusting Volvo Cars of Santa Monica. We look forward to seeing you again.

November 07, 2025

Everything was great and super convenient! Great communication. Ian was very professional. This was my third service in Volvo Santa Monica and I'm very pleased with the service. More

by KATE.SIMBEREVA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
Nov 09, 2025 -

Volvo Cars Santa Monica responded

Hi Kate, it’s great to hear your service experience was easy and convenient. Ian will be happy to hear your kind words. We’re glad to have you back for your third visit and appreciate you trusting Volvo Cars of Santa Monica with your XC60.

November 06, 2025

Everybody there is incredibly friendly, professional, and attentive. Dropping my car off and getting it back is a breeze. The communication is direct and transparent. I always feel like they take good care o More

by CORBETT.TRUBEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Volvo Cars Santa Monica responded

Hi, we’re so glad to hear your experience at Volvo Cars of Santa Monica has been consistently positive. It’s wonderful to know the team takes such good care of your car and makes the whole process easy and transparent. We will be sure to pass along your kind words to Klaus. Thank you for trusting us with your vehicle!

November 06, 2025

Good people and solid communication. Would recommend to anyone looking for a Volvo in LA. More

by BP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haik Panosian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lehman (5 stars)
Nov 06, 2025 -

Volvo Cars Santa Monica responded

Thanks for choosing Volvo Cars Santa Monica! See you next time.

November 06, 2025

Very helpful team & great loaner car while my car was being worked on! Thank you! More

by MEGDANIELLESPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Volvo Cars Santa Monica responded

Hi, we’re happy to hear the team was able to help and make things easy while your car was being worked on. It’s great to know you enjoyed the loaner car as well. Thank you for sharing your experience with Volvo Cars of Santa Monica!

November 01, 2025

I feel like some salespeople only approach customers they think they'll connect with, leaving others to wait. But then, when their boss shows up and starts helping me out More

by KIDISTABERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Theisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Volvo Cars Santa Monica responded

We apologize for any discomfort during your visit. We value every customer equally and will review your feedback with our sales team. Thank you for bringing this to our attention, and we hope you'll give us another chance to assist you in the future. - Volvo Cars Santa Monica

November 01, 2025

Always professional, prompt and courteous. I trust I'm getting the best service with Robert at Volvo Santa Monica. More

by VolvoPeter
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Volvo Cars Santa Monica responded

We are thrilled to hear this positive feedback! It's wonderful that you trust Robert with your car. Thanks for choosing Volvo Cars Santa Monica!

November 01, 2025

I’ve been bringing my Volvo to Volvo Santa Monica for over six years, and they’ve consistently been the best! The team is always professional, punctual, and incredibly easy to communicate with. Specially More

by MARCO_SCHERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Volvo Cars Santa Monica responded

Nothing makes us happier than loyal customers! Marco, thank you for continuously trusting the Volvo Cars Santa Monica service team with your vehicle's maintenance needs. We look forward to many more years together! See you next time.

October 31, 2025

Efficacy, professionalism, friendly staff. Thank you also to Klaus for keeping me informed about the status of my car. I like the fact that my car was received right on time and ready when I More

by CLAUDIA_DEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Volvo Cars Santa Monica responded

Claudia, we're happy to hear Klaus and our team kept you well-informed and on schedule. Thank you for choosing Volvo Cars Santa Monica! We wish you safe travels ahead.

October 31, 2025

I always get the BEST service at SM Volvo. First time with Robert and he lived up to the level of service I’m used to and then some! Keep up the great work. You have wonderful people working h More

by JOESHMO1B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your wonderful feedback! We're delighted to hear Robert and our team provided exceptional service. We appreciate your continued trust in Volvo Cars Santa Monica. See you next time!