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Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.7
419 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 419 reviews

April 30, 2024

Klaus in the service dept is great. He always provides honest guidance and truly exceptional customer service. Thank you to Klaus, Robert, and Jonny in the service dept! Russ in serv More

by Car Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonny in service
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Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that our team, especially Klaus, Robert, Jonny and Francisco have been able to provide you with exceptional service at Volvo Cars Santa Monica. We appreciate your feedback and look forward to assisting you in the future!

Helpful
April 29, 2024

Very personable professional group! And they tried to work with me on the price by offering coupon discount. Very pleasant group they are. It was a pleasurable experience. More

by JENNIFER@GIERSBROOK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know you had a pleasant experience with our team at Volvo Cars Santa Monica! We always aim for professionalism and flexibility. Thank you for your kind words, we appreciate it!

Helpful
April 29, 2024

Klaus was a very professional advisor and happy with his service.I Will come again. More

by KENRA0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Volvo Cars Santa Monica responded

We really appreciate you taking the time to leave Volvo Cars Santa Monica this awesome review, thank you!

Helpful
April 29, 2024

Robert was great, the whole experience went as smoothly as it possibly could have gone. More

by BSTANK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're happy to hear Robert provided you with a smooth experience here at Volvo Cars Santa Monica! Thanks so much for your business!

Helpful
April 28, 2024

This dealership has been amazing to us! We have been here for 7 years! Robert has been great! More

by MrsBee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Volvo Cars Santa Monica responded

Hi Mrs Bee! We're thrilled to hear that your experience with us has been amazing over the past 7 years! Robert and the entire team are dedicated to providing exceptional service, and we're so grateful for your loyalty and kind words. Thank you for being a valued part of our dealership family, and we look forward to continuing to serve you for many years to come at Volvo Cars Santa Monica!

Helpful
April 27, 2024

Very warm and welcome greeting every time I arrive. Staff is knowledgeable and always offers transportation if needed. More

by PADILLAQ72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Volvo Cars Santa Monica responded

Hi Padilla! We appreciate your feedback! It's great to know that our team at Volvo Cars Santa Monica has been able to provide you with warm greetings and knowledgeable service. We're here for any future needs, so don't hesitate to reach out!

Helpful
April 26, 2024

Efficient and effective and reliable. I will bring my car to SM Volvo because of him More

by BRADSETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Volvo Cars Santa Monica responded

Hi Brad! Thank you for leaving us this five-star review and the kind words about our service team at Volvo Cars Santa Monica! We'll see you next time!

Helpful
April 26, 2024

I have my car serviced here all the time. My service advisor.Robert is always courteous and productive. I never leave unhappy More

by BIGB1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Volvo Cars Santa Monica responded

Hi! We're so glad to know that you had consistently positive experiences with Robert and our team at Volvo Cars Santa Monica. We appreciate your continued support, thank you for the great review!

Helpful
April 26, 2024

The service here was great - I was having issues because I had an insurance device plugged into the OBD port, and they were able to diagnose the problem quickly and update my software. Everyone I spoke to More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Volvo Cars Santa Monica responded

We're glad to know that our team at Volvo Cars Santa Monica was able to diagnose and resolve your issue quickly! It's great hearing Klaus could assist with a discount on those new floor mats. Thanks for the positive feedback, we appreciate it!

Helpful
April 26, 2024

Robert is a professional and Volvo is lucky to have him. Also helpful and respectful. Follow up time 5star. More

by RAMOSVICTOR40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Volvo Cars Santa Monica responded

Victor, we're glad to know Robert provided you with a 5-star experience at Volvo Cars Santa Monica. We appreciate your kind words and look forward to assisting you in the future!

Helpful
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