Back

Volvo Cars Santa Monica

Santa Monica, CA

4.9
922 Reviews
Contact Dealership

1631 Santa Monica Blvd

Santa Monica, CA

90404

Directions

By Type

Showing 922 reviews

August 21, 2021

I took my car in for service work. Klaus called me to remind me it was due a day before my car notified me it was time. He was courteous, knowledgeable and did exactly what he promised with getting the c More

by BCORENMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi BCORENMAN, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 21, 2021

Francisco is super knowledgeable, attentive, courteous and professional in every way and also very nice and friendly. His after service is also great, when I had questions, he was always there to explain More

by Kiki M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Kiki M, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 21, 2021

Francisco was knowledgeable about the car l purchased. I was differently refer him to friends and family. Everyone we encountered was very nice and friendly. More

by ytfernandes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi ytfernandes, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 21, 2021

Great service all around. Accommodated our needs. I’d recommend others to use this dealership. Thanks for your help. We love the car so far More

by HERBST.REBECCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hunter
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Herbst.Rebecca, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 21, 2021

Robert expedites everything well.Car is cleaned Robert expedites everything well. Car is cleaned beautifully. Arrangements for a ride home and back were made expeditiously All support staff were More

by CAROLRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi CAROLRW, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 21, 2021

My wife took the car to have the 20,000 mile service and was treated very very well. She was very pleased with the service and with the salesman especially. I believe his name is Robert More

by damonpfaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Damonpfaff, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 17, 2021

I had to take my car in for a factory recall. I was a little frustrated because my car was in for another recall just a few weeks ago and this wasn’t handled then. In any case, for this time around, my c More

by akhurdajian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi akhurdajian, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 17, 2021

This dealership’s service department was great— excellent communication. I’m looking forward to having them around for the life of my Volvo. Call ahead for appointments. More

by BARB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi BARB13, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 13, 2021

My Service rep Robert is always so helpful! Always easy to work with! A real gentlemen! I would highly reccoment Volvo Santa Monica and Robert! Thanks so much for all your assistance over the years More

by CATERINGBYANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi cateringbyandrea, Thanks so much for the feedback! We appreciate you choosing us!

August 10, 2021

Took forever to compete my purchase. Did a repair job on the used car that was done poorly (hardware was loose) so I had to take it to a local dealership to repair their repair. Promised $300-500 off for s More

by TUCKER.AMIDON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe the used sales manager., John Kozin
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Tucker.Amidon, Thank you for sharing your experience with us. We'd be happy to speak with you more to help make your experience with us better. Please email mikethesien@klineautoworld.com at your connivence.

...
68
...