Back

Volvo Cars Santa Monica

Santa Monica, CA

4.9
923 Reviews
Contact Dealership

1631 Santa Monica Blvd

Santa Monica, CA

90404

Directions

By Type

Showing 923 reviews

August 10, 2021

Took forever to compete my purchase. Did a repair job on the used car that was done poorly (hardware was loose) so I had to take it to a local dealership to repair their repair. Promised $300-500 off for s More

by TUCKER.AMIDON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe the used sales manager., John Kozin
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Tucker.Amidon, Thank you for sharing your experience with us. We'd be happy to speak with you more to help make your experience with us better. Please email mikethesien@klineautoworld.com at your connivence.

August 10, 2021

Very nice staff, very easy deal, very good car. all around a great experience. I appreciate all their help with finding my new care Thank you More

by BB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Joya
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi BB, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 10, 2021

robert gave my volvo priority to get diagnosed and repaired quickly - one day turnaround! really like the Alto service - far superior to uber or lyft; excellent More

by kemosaabe9
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi kemosaabe9, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 09, 2021

What a pleasant experience to do a lease on my second Volvo. I'll keep coming back because I sell Volvos and believe in the product and the management style and processes of Kline Automotive World and Vo More

by JKOZIN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Theisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gerpe, John Kozin
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi JKOZIN3, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 09, 2021

Excellent and professional service team at this dealership. Roberto is brilliant to work with and always on point with his clarity, communication and timeliness. I recommend this dealer for servic More

by Simmo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire car wash and valet team. My car was there a week awaiting a part and no dings or scratches! , Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Simmo18, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 08, 2021

I always appreciate Robert's attentiveness, timeliness, and service. The service was completed as quoted and returned within a few hours. I come back to Volvo Santa Monica because of the great customer ser More

by JOHNCAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
Aug 09, 2021 -

Volvo Cars Santa Monica responded

John , Thank you for the amazing review !! On behalf of Stephanie , Robert and Klaus we appreciate the great responses that wonderful customers like you share with us . We look forward to taking care of all your automotive needs now and in the future !!

August 08, 2021

great sales representative great manager overall it was great experience. buying a car is very important sales help is first contact then the rest would buy another car from John More

by BAJAJ0704
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kozin
Aug 08, 2021 -

Volvo Cars Santa Monica responded

Thank you for the amazing review !! Here at Santa Monica Volvo our goal is to leave every customer feeling the way you do - please share your experience with neighbors , friends , co-workers and family !!

August 07, 2021

Super fast, super easy. Would return to purchase another car, and recommend other to visit this one. A little trouble with the printer, but printers be like that. More

by diw226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Volvo Cars Santa Monica responded

Thank you for your business , and for the amazing review !! Here at Volvo of Santa Monica , exceptional customer service isn't a goal or motto , it's what we deliver on to each customer every day !! See you for your first service , compliments of Volvo !!

August 07, 2021

Robert took excellent care of me. I’m extremely pleased with my service! He took care of all the needs that I came in for. I will be back! More

by WENDYSFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Wendysfox, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 06, 2021

Robert was very helpful and accommodating! He squeezed me in without an appointment which was very appreciated. I love getting my car serviced here. Thank you!! More

by logansamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi logansamo, We appreciate you choosing us for your recent service. Thanks for the feedback!

...
69
...