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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
667 Reviews

667 Reviews of Volvo Cars Santa Monica - Service Center

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September 06, 2024

This is a great team! Good customer service. Always helpful. Glad the dealership is close by More

by zdrake75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback! We're glad to hear you find our team helpful and appreciate the good customer service. It's great to know our location is convenient for you. We look forward to assisting you again!

September 06, 2024

Robert is awesome took great care of myself and my vehicle. Nice guy thinks of you first. Thank you Robert great job. More

by Bill W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2024 -

Volvo Cars Santa Monica responded

Thank you, Bill! We're thrilled to hear Robert took great care of you and your vehicle. We appreciate your kind words and will make sure to pass them along to him. Thanks again!

September 06, 2024

klaus is responsive and on it. He was able to get me a catalytic free of charge! More

by SP0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad Klaus was responsive and was able to provide you with a free catalytic converter. We appreciate your support!

September 04, 2024

These guys have handled all my issues well, and I wouldn’t go to another dealer. More

by REMEMBERTHIS003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We’re glad to hear that Volvo Cars of Santa Monica has handled all your issues well and that you trust us as your dealer. We look forward to continuing to serve you!

September 04, 2024

Klaus was great. Got me in and out and took care of an issue as well. More

by ALEXANDERCUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Volvo Cars Santa Monica responded

Thank you, Alexander! We're glad to hear Klaus provided great service and took care of your issue efficiently. We appreciate your feedback and look forward to helping you again in the future!

September 03, 2024

Robert in the service department is consistently the best. I called him with an issue and my car was towed, fixed, and ready for pickup within 24 hrs. More

by MADISONKUHNE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Volvo Cars Santa Monica responded

Thank you, Madison! We’re delighted to hear that Robert in our service department provided such prompt and excellent service. We appreciate your feedback and are glad your car was quickly taken care of!

September 02, 2024

The car was taken care of with the utmost professionalism. I am very happy with their service and with the communication from Robert! More

by viimmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Volvo Cars Santa Monica responded

Hi! Thank you for sharing your positive experience! We're delighted to hear that Robert and the Volvo Cars Santa Monica team provided excellent service. Enjoy your ride!

September 01, 2024

I managed to make an next day appointment for a long weekend. The service department was very professional and effective More

by BL.BESSYLIAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad we could accommodate your appointment on short notice and provide professional service.

September 01, 2024

I appreciate Robert and the staff at Volvo Santa Monica. They are always accommodating when I have questions or concerns about my car. Thank you. More

by Sabrinabstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2024 -

Volvo Cars Santa Monica responded

Thank you, Sabrina! We're glad to hear that Robert and the team have been accommodating. We appreciate your kind words!

September 01, 2024

Easy to make an appointment online. Robert with very responsive with estimates through texts and calls. Sent an Alto to pick me back up. Work completed in a timely manner. More

by KATEBARRY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2024 -

Volvo Cars Santa Monica responded

Thank you, Kate! We're glad to hear that scheduling online was easy and that Robert was responsive throughout the process. We're pleased that everything was completed on time.

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