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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.8
252 Reviews

252 Reviews of Volvo Cars Santa Monica - Service Center

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May 25, 2024

The team was great and made the experience easy and convenient. Thank you Volvo Santa Monica. More

by MTBARILE
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024

Very nice and professional. Very happy with the service and looking forward to coming back. Thank you More

by RONDALAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

Easy to communicate with and did the work on time. Really appreciate the valet service More

by AMANDA.L.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 23, 2024

I received efficient, professional and reliable service at Volvo Santa Monica. Five stars all around. More

by Liz Reim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Volvo Cars Santa Monica responded

Liz, thank you for the five-star review! We're glad to hear that our team at Volvo Cars Santa Monica provided an efficient and reliable service experience. We'll see you next time. Safe travels!

Helpful
May 21, 2024

He was communicative and punctual and friendly, he made a routine service an absolute breze! More

by ADEMOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Volvo Cars Santa Monica responded

Hi, We're delighted to hear about your positive experience! Thank you for your kind words. We're glad we could make your routine service a breeze. If you have any questions or need assistance in the future, feel free to reach out to us.

Helpful
May 20, 2024

My service advisor, Robert, provides excellent service to me every time. He's very knowledgeable and goes above and beyond to provide excellent customer service. More

by MONTEJHARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that Robert consistently provides excellent service and goes above and beyond for you. We'll be sure to pass along your kind words to him. If you need anything else, don't hesitate to reach out.

Helpful
May 20, 2024

Service was fast and my issues were resolved. The service department quickly got my car back to me. More

by C
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear that our service department resolved your issues quickly and got your car back to you promptly. If you have any further questions or concerns, feel free to reach out.

Helpful
May 18, 2024

Great service and convenience. Friendly staff. I would recommend to everyone. Thanks for the service More

by RSOLOMON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're delighted to hear that you had a great experience at Volvo Cars Santa Monica and found our staff friendly and service convenient. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out.

Helpful
May 17, 2024

The service department handled my issue as quickly as possible and got my car back to me before closing. More

by WGWMARGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Volvo Cars Santa Monica responded

Hi WGW Margie! We're glad to know our service department at Volvo Cars Santa Monica was able to resolve your problem swiftly and efficiently. Thanks for sharing this positive feedback!

Helpful
May 16, 2024

I received great service at Volvo Santa Monica from Robert Munoz. Would recommend to others. More

by volvowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Volvo Cars Santa Monica responded

Hi! Thank you for your feedback! We're thrilled to hear that you received great service from Robert Munoz at Volvo Santa Monica. We appreciate your recommendation, and we're here to assist you or anyone else with their automotive needs. If you have any further questions, feel free to reach out to us.

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