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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
660 Reviews

660 Reviews of Volvo Cars Santa Monica - Service Center

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August 11, 2024

Robert was great and helpful as usual. He made the process simple and convenient. I will be coming back. More

by AMILICAR_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear that Robert made your experience simple and convenient. We look forward to seeing you again at Volvo Cars of Santa Monica!

August 09, 2024

Service advisor was very attentive, we were able to book service on short notice. Vehicle was finished within two hours More

by RIMAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear that our service advisor was attentive and that we could accommodate your service needs on short notice. We’re pleased your vehicle was completed within two hours. Thank you for choosing Volvo Cars of Santa Monica!

August 09, 2024

Robert is the best! He made our experience wonderful. We choose to go to Santa Monica Volvo just for his amazing service! More

by MRS.ELIZABETHCATALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Volvo Cars Santa Monica responded

Thank you, Elizabeth! We're delighted to hear that Robert made your experience at Volvo Cars of Santa Monica exceptional. We're honored you chose us for his amazing service and look forward to serving you again!

August 08, 2024

They took care of everything and I got my car back faster than I had anticipated More

by JCTFINANCIALSVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Volvo Cars Santa Monica responded

We're glad to hear it! Thank you for choosing Volvo Cars Santa Monica!

August 08, 2024

Service wait area could be improved! Bathroom, water etc. otherwise was clean, staff friendly and helpful More

by BFUHRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Volvo Cars Santa Monica responded

Thanks for the feedback! We appreciate your suggestions and are glad to hear our staff at Volvo Cars Santa Monica was friendly and helpful. We'll work on improving the service wait area amenities.

August 08, 2024

This was my second time here. Good experience. I trust you all to take care of my car. Thank you. More

by ROIDEUNIVERSE.FAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liza
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Aug 08, 2024 -

Volvo Cars Santa Monica responded

We're grateful to be part of your automotive journey! Thank you! - Volvo Cars Santa Monica

August 08, 2024

Good experience. On time work and pick and delivery. Good communication on what was happening and when. More

by CWMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Aug 08, 2024 -

Volvo Cars Santa Monica responded

Thanks for sharing your positive experience with Volvo Cars Santa Monica! We're glad to hear that our timely service and communication met your expectations. Safe travels ahead!

August 07, 2024

Excellent all-around service. On-time, polite, efficiently handled, good communication. Also no surprises, which I appreciated. Very satisfied top to bottom.. More

by KNELNDAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team, appreciating the punctuality, politeness, and communication. It's great to know that everything went smoothly and met your expectations. We look forward to serving you again!

August 07, 2024

As a long-time Volvo driver, I'm always assured that the service will be solid. This visit was no different. Thanks, as always. More

by CHH1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your loyalty! We're glad to hear that our service continues to meet your expectations. Thanks for choosing us again!

August 06, 2024

I’ve been using this dealership for a few years. Great service, very communicative and thoughtful. More

by SJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Volvo Cars Santa Monica responded

Hi, hank you for your continued loyalty! We're delighted to hear that you've experienced great service and appreciate our communication and thoughtfulness. Looking forward to serving you for many more years!

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