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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.8
625 Reviews

625 Reviews of Volvo Cars Santa Monica - Service Center

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May 18, 2024

Great service and convenience. Friendly staff. I would recommend to everyone. Thanks for the service More

by RSOLOMON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're delighted to hear that you had a great experience at Volvo Cars Santa Monica and found our staff friendly and service convenient. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out.

May 17, 2024

The service department handled my issue as quickly as possible and got my car back to me before closing. More

by WGWMARGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Volvo Cars Santa Monica responded

Hi WGW Margie! We're glad to know our service department at Volvo Cars Santa Monica was able to resolve your problem swiftly and efficiently. Thanks for sharing this positive feedback!

May 16, 2024

I received great service at Volvo Santa Monica from Robert Munoz. Would recommend to others. More

by volvowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Volvo Cars Santa Monica responded

Hi! Thank you for your feedback! We're thrilled to hear that you received great service from Robert Munoz at Volvo Santa Monica. We appreciate your recommendation, and we're here to assist you or anyone else with their automotive needs. If you have any further questions, feel free to reach out to us.

May 15, 2024

everything was wonderful. service was fast and great. appreciate it and will go back again More

by roxanam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Volvo Cars Santa Monica responded

Hi! Thank you for your positive feedback! We're delighted to hear that you had a wonderful experience with us. We appreciate your business and look forward to welcoming you back again in the future.

May 15, 2024

The service was outstanding but I am furious that Volvo knows about the propulsion system issues and has offered no solution. My new car that I purchased specifically because of Volvo’s reputation for safe More

by EMILY.LEHRER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Volvo Cars Santa Monica responded

Emily, we're glad to know you found our service outstanding. We understand your concerns about the propulsion system and want to assure you that Volvo Cars Santa Monica is committed to addressing these issues for a safer driving experience. Please don't hesitate to reach out if there is anything we can do to help. Thank you!

May 12, 2024

On my last visit for warranty service at Volvo Santa Monica, my service manager, Klaus, was excellent! His seamless communication and understanding of the issue was superb! He lent a clean loaner car an More

by OHSONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that Klaus and our team at Volvo Cars Santa Monica provided you with excellent service! We always aim for seamless communication and a smooth experience. Thanks for your feedback!

May 11, 2024

Robert helped me with a huge favor regarding my vehicle I would definitely be back to this dealership. More

by yurikamisama101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Volvo Cars Santa Monica responded

We're so glad to know that Robert was able to assist you with your vehicle needs at Volvo Cars Santa Monica. We look forward to seeing you again in the future!

May 09, 2024

Glad Robert told me that my warranty was about to expire so I could get diagnostics and issue resolved! More

by TATONBOARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Volvo Cars Santa Monica responded

We're happy to know that Robert was able to assist you with your warranty and diagnostics at Volvo Cars Santa Monica. Thanks for the positive feedback!

May 08, 2024

My experience with my 20,000 mile service was great. Everyone was friendly and kind. I waited for my vehicle and it was done quicker than I anticipated. More

by mistyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Volvo Cars Santa Monica responded

We're glad to know your 20,000-mile service at Volvo Cars Santa Monica was quick and pleasant. Thanks for sharing your experience with us!

May 07, 2024

Great service staff are very helpful and knowledgeable and they are very friendly, I really enjoyed the talk and conversation with them More

by ICEMAXMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Volvo Cars Santa Monica responded

Hi! We're glad to know that you had a great experience with our team at Volvo Cars Santa Monica! It's always wonderful hearing that our staff was helpful and knowledgeable. We look forward to more enjoyable conversations in the future!

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