Volvo Cars Santa Monica - Service Center

Excellent service...fast....complete and Klaus was incredibly helpful. He ordered a part and it arrived when he said that it would and he teccted mr right away to come in....great customer service Kla incredibly helpful. He ordered a part and it arrived when he said that it would and he teccted mr right away to come in....great customer service Klaus! More

Service manager, Roberto was one of the best ppl I've worked with! Forcing a min number of words is dumb, this went from a positive review to now having all of this non sense in it... VERY BAD #CX worked with! Forcing a min number of words is dumb, this went from a positive review to now having all of this non sense in it... VERY BAD #CX More

Excellent service as always. Not much more to say. I'm required to write 11 more words in order to submit the review, but truly have nothing more to add. Thanks! required to write 11 more words in order to submit the review, but truly have nothing more to add. Thanks! More

I took my car in for service work. Klaus called me to remind me it was due a day before my car notified me it was time. He was courteous, knowledgeable and did exactly what he promised with getting the c remind me it was due a day before my car notified me it was time. He was courteous, knowledgeable and did exactly what he promised with getting the car ready in a timely manner and looking into a few miscellaneous items I needed fixed. I highly recommend them as it was a pleasure working with them. More

Robert expedites everything well.Car is cleaned Robert expedites everything well. Car is cleaned beautifully. Arrangements for a ride home and back were made expeditiously All support staff were Robert expedites everything well. Car is cleaned beautifully. Arrangements for a ride home and back were made expeditiously All support staff were friendly and helpful More

My wife took the car to have the 20,000 mile service and was treated very very well. She was very pleased with the service and with the salesman especially. I believe his name is Robert was treated very very well. She was very pleased with the service and with the salesman especially. I believe his name is Robert More

I had to take my car in for a factory recall. I was a little frustrated because my car was in for another recall just a few weeks ago and this wasn’t handled then. In any case, for this time around, my c little frustrated because my car was in for another recall just a few weeks ago and this wasn’t handled then. In any case, for this time around, my car was in and out in a matter of 40 min. The service was excellent, especially with my service advisor. More

This dealership’s service department was great— excellent communication. I’m looking forward to having them around for the life of my Volvo. Call ahead for appointments. communication. I’m looking forward to having them around for the life of my Volvo. Call ahead for appointments. More

My Service rep Robert is always so helpful! Always easy to work with! A real gentlemen! I would highly reccoment Volvo Santa Monica and Robert! Thanks so much for all your assistance over the years to work with! A real gentlemen! I would highly reccoment Volvo Santa Monica and Robert! Thanks so much for all your assistance over the years More

robert gave my volvo priority to get diagnosed and repaired quickly - one day turnaround! really like the Alto service - far superior to uber or lyft; excellent repaired quickly - one day turnaround! really like the Alto service - far superior to uber or lyft; excellent More