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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
633 Reviews

633 Reviews of Volvo Cars Santa Monica - Service Center

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August 09, 2021

Excellent and professional service team at this dealership. Roberto is brilliant to work with and always on point with his clarity, communication and timeliness. I recommend this dealer for servic More

by Simmo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire car wash and valet team. My car was there a week awaiting a part and no dings or scratches! , Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Simmo18, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 08, 2021

I always appreciate Robert's attentiveness, timeliness, and service. The service was completed as quoted and returned within a few hours. I come back to Volvo Santa Monica because of the great customer ser More

by JOHNCAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
Aug 09, 2021 -

Volvo Cars Santa Monica responded

John , Thank you for the amazing review !! On behalf of Stephanie , Robert and Klaus we appreciate the great responses that wonderful customers like you share with us . We look forward to taking care of all your automotive needs now and in the future !!

August 07, 2021

Robert took excellent care of me. I’m extremely pleased with my service! He took care of all the needs that I came in for. I will be back! More

by WENDYSFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Wendysfox, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 06, 2021

Great service from Robert and the team! I love that they give you a ride to and from the location, this was an unexpected benefit. My car is purring now, very happy. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi J, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 06, 2021

Robert was very helpful and accommodating! He squeezed me in without an appointment which was very appreciated. I love getting my car serviced here. Thank you!! More

by logansamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi logansamo, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 05, 2021

Easy to get the appt. that I wanted and were very accommodating for all the needs and informed me of what and when things were being done and even got me my car back 2 days earlier than they thought More

by MITCHELL.A.SONNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Mitchellasonners, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 03, 2021

Everyone I worked with and came into contact with at Volvo of Santa Monica that day was very helpful and communicative. I will continue going there for service! More

by leeann7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi leeann7, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 02, 2021

It was a very quick service of my vehicle and the staff I interacted with were very professional and courteous. I was very happy, only thing I wish I had asked for was for the trunk to be vacuumed as it was More

by TP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi TP, We appreciate you choosing us for your recent service. Thanks for the feedback!

July 31, 2021

Klaus is always polite and helpful! Great customer service! Love that you wash my car when I bring it in for service! Would recommend this dealership! More

by mlalspaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi mlalspaugh, We appreciate you choosing us for your recent service. Thanks for the feedback!

July 31, 2021

Excellent, friendly service overall and the team completed the tasks in half the time expected giving me back some of my day. I would highly recommend the team. More

by JUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Justin, We appreciate you choosing us for your recent service. Thanks for the feedback!

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