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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
632 Reviews

632 Reviews of Volvo Cars Santa Monica - Service Center

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April 30, 2021

Have bought 2 cars here and always bring my car for it’s services always completely satisfied would never go anywhere else. Outstanding, friendly. Praise them to all my friends and family More

by FAILNERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Robert is the best! We've been taking our cars to him for 10 years and he's always taken care of us. He always give the best advice on how to service our cars. More

by BIELSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Robert and his team were exceptional. They made sure my car was serviced quickly since I was waiting. I was able to work in the clean and comfortable dealership waiting room. They returned the car clean a More

by cmtaylo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
April 28, 2021

The team in Santa Monica always provide great service and I wouldn't think of going anywhere else to get my Volvo serviced as I know I can count on Klaus and Robert to take good care of me. More

by Woodki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
April 27, 2021

They were awesome. Super helpful- finished the service earlier than expected. Klaus let me know as soon as the car was finished- and everything was ready to go right when I got there. More

by DYLAN30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Thank you Robert. It is always a pleasure to have you be the face of and force behind Volvo service for repairing and keeping our two Volvos healthy. More

by Rangerbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

This was my first visit to the Volvo Service Dept and Robert and the rest of the team were amazing! So nice and easy to work with. The initial check in as well as text updates on progress were great! Rea More

by PAVERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
April 27, 2021

Robert is always a wonderful service. Easy to get service, transportation and feel covered. Would always go back as long as price is as reasonable. More

by elevy4224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Klaus is one of the most honest and thorough car service representatives I have ever dealt with. He makes himself available for any questions or concerns I have had with my Volvo and helps resolve and addre More

by GKCOSTUMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Robert is always helpful when I need my car serviced. Everything went smoothly, as always. It was going to take longer than I expected so he generously rented a car for me and made it as seamless as poss More

by Alex8274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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