Volvo Cars Santa Monica - Service Center

They were supposed to do warranty work. No one would call me back. It was pretty disheartening. I spent 2k on maintenance there and then no one would call me back to schedule my warranty work. me back. It was pretty disheartening. I spent 2k on maintenance there and then no one would call me back to schedule my warranty work. More

Robert made everything very easy. The service team made sure everything that was needed for my regular maintenance and any special notices were taken care. They were very prompt and efficient with the serv sure everything that was needed for my regular maintenance and any special notices were taken care. They were very prompt and efficient with the service. More

Quick, polite, no issues as usual, Klaus got everything taken care of, as well as informing me of the option to get new brake pads. Only negative was that my tire pressure warning came on after I left - lo taken care of, as well as informing me of the option to get new brake pads. Only negative was that my tire pressure warning came on after I left - looks like someone did not store the new details after the rotation and alignment. But car was in great shape. More

Very Prompt and efficient. Pick me up which was very very helpful in this pandemic time. I have confidence in the work they do I have confidence in the work they do I have confidence in the work they do yes helpful in this pandemic time. I have confidence in the work they do I have confidence in the work they do I have confidence in the work they do yes yes yes yes yes yes yes More

It was a Great customer experience. You made it easy during covid times. Great work on my car and helpful and done fast. thank you. during covid times. Great work on my car and helpful and done fast. thank you. More

Great service done by nice and welcoming people. I appreciated the reminder for the yearly appointment, appreciated the text when the car is ready, and time management to make sure I can get the car b appreciated the reminder for the yearly appointment, appreciated the text when the car is ready, and time management to make sure I can get the car back in time to pick up my kid. Those details matter. Thanks again. More

Robert was great! Delivered my car right on time, clean and ready to go! Good communication and super courteous! Appreciated the courtesy check of brakes and tires too! and ready to go! Good communication and super courteous! Appreciated the courtesy check of brakes and tires too! More

Klaus was great, as always. Service was done quickly and efficiently. Safe COVID protocols, and the car was ready earlier than the quoted time. Thank you! efficiently. Safe COVID protocols, and the car was ready earlier than the quoted time. Thank you! More

Klaus is efficient, nice, and gives a fair deal. He always keeps me informed about my vehicle and explains everything clearly. Thank you so much Klaus! always keeps me informed about my vehicle and explains everything clearly. Thank you so much Klaus! More

Pleased with the service. The free rental car was important to the overall experience. Thank You for your help with maintaining my car in top condition important to the overall experience. Thank You for your help with maintaining my car in top condition More