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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
651 Reviews

651 Reviews of Volvo Cars Santa Monica - Service Center

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April 08, 2021

Klaus was great, as always. Service was done quickly and efficiently. Safe COVID protocols, and the car was ready earlier than the quoted time. Thank you! More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
April 05, 2021

Pleased with the service. The free rental car was important to the overall experience. Thank You for your help with maintaining my car in top condition More

by wm0
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2021

Very helpful, informative, and insightful. My service Very helpful, informative, and insightful. My service writer was very nice. Robert, professional. I had a question for the tech, instant response r More

by skazitoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
April 01, 2021

Fixed what they were supposed to fix why are you making me write a 25 word minimum you should change that if you want people to actually submit a review More

by KRISTENSAJDERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

fast and easy service, was updated about the time my car would be ready and everyone was kind and knowledgeable. It was a good experience. More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Robert has always been accommodating, swift, friendly and informative. It’s a pleasure doing business with him. I never hesitate to bring my volvo in for service knowing he will make the process easy. More

by DOMINIQUE08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Everyone was very friendly and helpful. The only issue was the price, which was expected, of course, but $300 to program a key is a little steep. More

by tboldt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
March 24, 2021

Easy to schedule, great communication and quick turnaround. Robert from service department is awesome and explains the work done in detail. I definitely recommend this place. More

by Alex D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

I have a Volvo XC90 and am very particular about my car. Volvo of Santa Monica went above and beyond to make sure all of my needs were met everyone there is a pleasure to deal with, Silvia, Robert, Klaus, a More

by TAYLOR39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
March 24, 2021

Great service from a great team at the Santa Monica Volvo dealership. I have always had good service there, and would recommend them to anyone. More

by RKRR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lambert Villanueva
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