Jesse Segovia
Jesse Segovia at Volvo Cars Silver Spring

Jesse Segovia

Service Advisor

Volvo Cars Silver Spring

3121 Automobile Blvd
Silver Spring, MD 20904

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4.9
41 Reviews

Dealership Experience

3 yrs

Industry Experience

18 yrs, 5 mos

4.9

41 Reviews

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41 Reviews of Jesse Segovia

October 31, 2026

Dealership Rating
Employee Rating

Jesse was professional and thoughtful throughout the process. He did great in communicating and updating me. The job was stellar. The shop is also clean, service is great, the coffee choice is good too. More

by chibesaamwape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2026

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2026

Dealership Rating
Employee Rating

Great service and very thorough and great communication and information. Will continue to revisit for my next service More

by cmschooler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2026

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 20, 2026

Dealership Rating
Employee Rating

Took my car in for service last week. Jesse was great. He got me a loaner and took his time going over my concerns with me. The video from my service tech, Tes, was excellent. They found More

by ZenRookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies, Stefan Foster , Tes

Oct 22, 2026

Volvo Cars Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 21, 2026

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Employee Rating

Had a great experience. Peter is extremely knowledgeable and organized. Everyone at the dealership was to friendly and helpful More

by rckase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2026

Volvo Cars Silver Spring responded

Hello, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2026

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Employee Rating

First time experience went quite well, did not plan to buy an another car but Calvin really is a wizard and offered me a good deal so I took it and love the car so far. Hector made the wait more comfortab More

by blake13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2026

Volvo Cars Silver Spring responded

Hi, congratulations on your new vehicle! Our team is available should you require any extra help.

August 06, 2026

Dealership Rating
Employee Rating

Jesse always takes care of me. Great service rep! He is very attentive! Not many service reps come out to greet you when you pull up. More

by Marina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Volvo Cars Silver Spring responded

Hi Marina, thank you for your positive review. We're glad to hear that you found our team here at Volvo Cars Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2026

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Employee Rating

The dealership were very respectful, confident and caring. The service department made me comfortable and I waited for my car. It was completed quicker than the expected time and it was cleaned More

by awolkstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies

May 16, 2026

Volvo Cars Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2026

Dealership Rating
Employee Rating

Buena atención de parte de Jesse Segovia muy amable y respetuoso y paciente gracias volveré al mismo lugar More

by walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Volvo Cars Silver Spring responded

Hola Walter, ¡muchas gracias por tus comentarios! Nuestro equipo estará encantado de leer tus amables palabras y ver tu alta calificación. Si tienes alguna otra necesidad o pregunta, estaremos encantados de ayudarte. ¡Que tengas un buen viaje!

December 29, 2025

Dealership Rating
Employee Rating

Jesse was very thorough and customer focused. Very knowledgeable and helpful in letting me know what was going on with my car. More

by cjhowcan17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 29, 2025

Dealership Rating
Employee Rating

On 12/24/25 Jesse helped me resolve an issue with my key fob and saved me from spending ~$600 for a new key fob. One of the plastic battery holders was broken and Jesse and fellow Service Advisor Stefan Fo More

by Sjalbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stefan Foster

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