Volvo Cars Silver Spring

Brady rulz Had a great experience acquiring my new to me xc90 Look forward to dealing with Brady and everyone else in the future Ease back on the new car smell Had a great experience acquiring my new to me xc90 Look forward to dealing with Brady and everyone else in the future Ease back on the new car smelll? More

volvo xc90 navigation avoids tolls and Fast routes absolutely no call back and my issue remains unresolved. left msgs for noah. took my car in and the issue is not resolved. I was told that they were absolutely no call back and my issue remains unresolved. left msgs for noah. took my car in and the issue is not resolved. I was told that they were "looking into it" and they would contact me. I have gotten no call backs to date. More

Extremely Helpful and Kind! Iris was wonderful to work with in finalizing our purchase of a used XC60. I did my reasearch in advance and emailed with several questions and Iris a Iris was wonderful to work with in finalizing our purchase of a used XC60. I did my reasearch in advance and emailed with several questions and Iris always responded promptly and pulled in her business manager as necessary to secure a great deal for us. She provided us with all of the information necessary once we got to the dealership and ensured our process was as smooth as possible. I could not recommend her more! She will work with her staff to get you into the car you want at a great price. Thank you, Iris!! More

Car Purchase Iris Harley and Eddie Reyes was very helpful and great to work with and had the car priced up and ready when I arrived. it was a pleasure to work wit Iris Harley and Eddie Reyes was very helpful and great to work with and had the car priced up and ready when I arrived. it was a pleasure to work with them in sale and process. Thank you all. More

Excellent Service Made contact through Cargurus app. Very professional greeting and conducting of business by the dealership despite being from out of state. Very detai Made contact through Cargurus app. Very professional greeting and conducting of business by the dealership despite being from out of state. Very detail oriented and excellence in customer service. Thank you to Peter Larson for your attention to detail and the business manager from the Subaru dealership that closed our deal. More

Volvo XC90 Purchase Brady was great to work with - he was super responsive before and after our purchase, and understood that I wanted to make this process (one that fran Brady was great to work with - he was super responsive before and after our purchase, and understood that I wanted to make this process (one that frankly I don't love) quick and simple. He did his very best to do that! I would recommend both Brady and Volvo Silver Springs, with one caveat: I was disappointed that during the discussion around financing we were not more clearly walked through the figures for our trade-in (or rationale) and interest rate etc. We were just given pages to sign, no context was given by the person we worked with, so we had to look for that info ourselves on the contracts, and left feeling a little unnerved by that part of the experience. Nonetheless, the offer was fair, so we didn't decide to put a pause on the purchase, and I do really love my new car. More

Great Service Experience I just wanted to pass on the great experience that I recently had with Jose. I had an issue with my car that arose over the weekend and I called Jose I just wanted to pass on the great experience that I recently had with Jose. I had an issue with my car that arose over the weekend and I called Jose at 8:00 on Monday morning knowing that they would probably be busy, but he told me to go ahead and bring the car in which I did at 10:30. Based on the symptoms I gave him, he was able to correctly diagnose the problem. By the time I finished the paperwork for the loaner car, it was waiting for me. Jose warned me that it may not be ready until Tuesday so I was pleasantly surprised to get a call at 4:00 that it would be ready at 6:00! And while it was there they noticed that a tag light bulb was out and replaced it. Finally, once I paid my bill my car was waiting for me freshly washed and vacuumed. I should note that there's another dealership half the distance to my home, but I still choose to go to Herb Gordon for the superior service that they provide and I trust them. More

XC90 2019 Silver Spring Volvo Excellent buyer experience from initial call to test drive to selection of cat to receipt of car to lease application to finance documentation to post Excellent buyer experience from initial call to test drive to selection of cat to receipt of car to lease application to finance documentation to post purchase follow up call. More

Exceptional Sales Service Iris was outstanding in working with us to purchase our XC90 via the Overseas Delivery Program. Excellent program. Highly recommend the dealership an Iris was outstanding in working with us to purchase our XC90 via the Overseas Delivery Program. Excellent program. Highly recommend the dealership and Iris to others. More

08 XC 90 Trade Iris and her colleagues worked tirelessly to get my trade in approved. I truly appreciate their patience and professionalism throughout this process. Iris and her colleagues worked tirelessly to get my trade in approved. I truly appreciate their patience and professionalism throughout this process. Her kindness and gentle spirit created a calming atmosphere in what was a truly stressful situation. Thank you Volvo Cars Silver Spring! I'll be back! More