Volvo Cars Silver Spring

Great Customer Service, Large Selection, Repeat Customer I recently leased a 2019 Volvo XC60 from Volvo Cars Silver Spring. This is the second vehicle I've leased from this dealership. Overall, my experience I recently leased a 2019 Volvo XC60 from Volvo Cars Silver Spring. This is the second vehicle I've leased from this dealership. Overall, my experience was excellent. I worked with Iris who provided excellent customer service and was attentive to my needs. She helped me find the vehicle that met all of my criteria. The paperwork process was seamless and the staff was professional. I'll definitely consider this dealership for future vehicular needs and would recommend to others. More

Great team, awesome experience! Iris was a delight to work with and made my car buying experience so much fun. Eddie was super helpful as well and worked to make sure the transaction Iris was a delight to work with and made my car buying experience so much fun. Eddie was super helpful as well and worked to make sure the transaction went smoothly. Excellent team, 10/10 would recommend this dealership! More

Great to work with Keith I purchasee Volvo from Silver spring. Keith and Noah helped me through the process and made it simple and gave me a better deal than the competitors. I purchasee Volvo from Silver spring. Keith and Noah helped me through the process and made it simple and gave me a better deal than the competitors. More

Excellent Customer Service My sales person Gerard Louis was wonderful, he was very patient with me and extremely knowledgeable . He gave me great customer service, I will be rec My sales person Gerard Louis was wonderful, he was very patient with me and extremely knowledgeable . He gave me great customer service, I will be recommending him to others !! More

Friendly Experience The sales staff was friendly, informative, and respectful. They worked hard to get my deal done, even though it was a hectic New Year's Eve. The sales staff was friendly, informative, and respectful. They worked hard to get my deal done, even though it was a hectic New Year's Eve. More

Great salesman, very poor dealership customer service Keith was very kind and knowledgable and I appreciated his no-pressure tactics. He had the car I wanted, so I decided to move forward. For what was in Keith was very kind and knowledgable and I appreciated his no-pressure tactics. He had the car I wanted, so I decided to move forward. For what was in Keith's control, he did a good job. I do not fault him for the troubles with the dealership as a whole, but do think he could have been a little more forceful to his colleagues as I grew increasingly frustrated with them. That was where things went south quickly. I waited more than 2 hours to get in front of someone to sign paperwork, and I never received any sort of transparency of purchase options, terms, or details until I was expected to sign and pay. I wasn't even told what payment to expect until after I had been asked to sign paperwork about the vehicle. I had to ask for those details to be spelled out. They also tried to inflate the interest rate on the portion of the vehicle I planned to finance, and required me to return to the dealership (an hour drive each way from my home) on Christmas Eve, to finalize the process. I love the car, my second volvo from this dealership, but I can say without hesitation that if Keith hadn't been as helpful or as kind to me, I wouldn't have purchased there, and after dealing with others from the dealership, I probably never will again. More

nice experience They were very professional and knowledgeable and friendly I will recommend y’all to family and friendls it was clean I will be bringing the car back They were very professional and knowledgeable and friendly I will recommend y’all to family and friendls it was clean I will be bringing the car back for service at this dealership when needed. More

Great deal and great experience at Volvo Silver Spring Our experience at Volvo Silver Spring was great. This morning I emailed Noah, the sales manager with the deal I was looking for. He replied immedi Our experience at Volvo Silver Spring was great. This morning I emailed Noah, the sales manager with the deal I was looking for. He replied immediately and we had a deal. When I got in, Noah introduced Gerard, the sales associate to us. Gerard was really great -- he knows everything about the new features on the Volvo, and took time to make sure the navi was updated with the latest maps and our phones were paired and ready. The whole experience was smooth, quick, and enjoyable! More

Great people. Wonder sales people,Very helpful. Iris Harley & Eddie Reyes are the BEST! Bought a used Yaris. They did everything I asked for on the car. They are all wonderful over there. So nice t Iris Harley & Eddie Reyes are the BEST! Bought a used Yaris. They did everything I asked for on the car. They are all wonderful over there. So nice to get honest sales people.Will buy from them again! They go out of there way to make you happy with your service! GREAT PLACE TO BUY YOUR NEXT CAR! More

Beatrice is AMAZING! I absolutely hate going to dealerships due to all of the pushy salesmen, however when I came to Volvo Silver Spring, I did not feel like I was being p I absolutely hate going to dealerships due to all of the pushy salesmen, however when I came to Volvo Silver Spring, I did not feel like I was being pushed into anything. I worked with Beatrice, she is so knowledgeable and professional. I felt as though my concerns and wants were truly heard and did not feel like just another number towards a sale. I would recommend Beatrice to anyone and will definitely be returning to see her in the near future! More