Volvo Cars Silver Spring

Took my car in for service last week. Jesse was great. He got me a loaner and took his time going over my concerns with me. The video from my service tech, Tes, was excellent. They found Jesse was great. He got me a loaner and took his time going over my concerns with me. The video from my service tech, Tes, was excellent. They found the problem and fixed it right away! Shout out to Stefan for great leadership! More

The sales and service departments got me in on short notice to fix an issue with my tires. notice to fix an issue with my tires. More

Have been coming to this dealership for two Volvos now and will continue to have my car serviced there. and will continue to have my car serviced there. More

Just had my Volvo XC90 serviced at Volvo Cars of Silver Spring. I can’t say enough about my service advisor Justin Menzies. He kept me in the loop every step of the way from when I called to schedule the a Spring. I can’t say enough about my service advisor Justin Menzies. He kept me in the loop every step of the way from when I called to schedule the appointment, all the way through the diagnostic and recommendations. We talked through the service, repairs, how long it would take and he made sure I had a space to work and was well taken care of while they completed the work. I didn’t meet the technicians, but they got me up and running and on my way with no issues. I’m very happy with the service and treatment I’ve received at Volvo Cars of Silver Spring. More

Excellent customer service from start to finish. Jose explained the process clearly, kept me updated, and made sure everything was done before the end of the day. Jose explained the process clearly, kept me updated, and made sure everything was done before the end of the day. More

I’m extremely satisfied with VOLVO OF SILVER SPRING’S service department including the professional attention I received from JUSTIN AND STEFFAN.keep up the good work!!!! service department including the professional attention I received from JUSTIN AND STEFFAN.keep up the good work!!!! More

I would like to say that this is one of the best dealerships l have been to. The service department is excellent your always greeted with a hello and a smile. My service advisor is excellent he's al dealerships l have been to. The service department is excellent your always greeted with a hello and a smile. My service advisor is excellent he's always so helpful and attentive to the problems and issues l have with my vehicle. The management and customer service department are so friendly and courteous. If you own a Volvo and need service or if you want to buy one l highly recommend this dealership. More

I purchased my 2016 Volvo S60 in November 2015 at Volvo Silver Spring and have it exclusively serviced here. It's a busy place, yet the entire staff is friendly and efficient. I can't say enough about th Silver Spring and have it exclusively serviced here. It's a busy place, yet the entire staff is friendly and efficient. I can't say enough about the service department. Justin Menzies, in particular, is knowledgeable, attentive, and patiently answers my most elementary questions. I trust his advice and the work of the technicians. I will purchase another vehicle from Volvo Silver Spring when the time comes. More

I have been coming to Volvo Cars for years now and I still think the employees and the dealer ship does a great job supporting their customers. At this time I hope the service that I was given is still still think the employees and the dealer ship does a great job supporting their customers. At this time I hope the service that I was given is still great as it always has been in the past service I have received. Service Manager Mr. Jose was also great in helping me with the warranty that I have on the car. More

Dealership is always good in taking care. of any and all issues. The customer service representative I work with is the best. Always keeps me up to date on what needs to be repaired if anyth of any and all issues. The customer service representative I work with is the best. Always keeps me up to date on what needs to be repaired if anything. He is timely and always pleasant. A good experience as far as car repairs with outstanding customer service. More