Volvo Cars Silver Spring

XC90 2019 Silver Spring Volvo Excellent buyer experience from initial call to test drive to selection of cat to receipt of car to lease application to finance documentation to post Excellent buyer experience from initial call to test drive to selection of cat to receipt of car to lease application to finance documentation to post purchase follow up call. More

Exceptional Sales Service Iris was outstanding in working with us to purchase our XC90 via the Overseas Delivery Program. Excellent program. Highly recommend the dealership an Iris was outstanding in working with us to purchase our XC90 via the Overseas Delivery Program. Excellent program. Highly recommend the dealership and Iris to others. More

08 XC 90 Trade Iris and her colleagues worked tirelessly to get my trade in approved. I truly appreciate their patience and professionalism throughout this process. Iris and her colleagues worked tirelessly to get my trade in approved. I truly appreciate their patience and professionalism throughout this process. Her kindness and gentle spirit created a calming atmosphere in what was a truly stressful situation. Thank you Volvo Cars Silver Spring! I'll be back! More

Outstanding team! My dealership of choice. I just can’t say enough about the amazing experience I had at Volvo Car Dealership this week. This is my second time around buying a Volvo there and I I just can’t say enough about the amazing experience I had at Volvo Car Dealership this week. This is my second time around buying a Volvo there and Iris Harley has been fantastic facilitaring this process in both instances. I considered trading my XC60 to the new model and since my first visit to the dealership Iris was very helpful. I did a test drive and she was very knlowdegeable about the car, and went above and beyond trying to find the car I needed. Both Iris and Eddie Reyes answered all my questions patiently as I considered my decision without sales pressure. In the end they offered me a very good deal that met my budget and allowed me to have the especifications I was looking for in the car. I was truly pleased with the entire process including the assistance of Diego as well. I highly recommend Volvo Cars Silver Spring and would like to thank Iris Harley and the entire team at Volvo for their outstanding customer service. More

Review of Peter Larson It was a pleasure to work with Peter. He was knowledgeable and helpful along every step of the buying process (bought an S60) and made it easy. My req It was a pleasure to work with Peter. He was knowledgeable and helpful along every step of the buying process (bought an S60) and made it easy. My requirements were pretty specific & he found the exact car that meets all my needs. Love the car and loved working with Peter. Rating: Outstanding. More

Service is Excellent Jose in Volvo Service always goes the extra mile to make customers happy. Look forward to seeing him. I know i am in good hands with him and the mec Jose in Volvo Service always goes the extra mile to make customers happy. Look forward to seeing him. I know i am in good hands with him and the mechanics. Watkins More

Great Care By Volvo pickup experience! I'm glad I chose this dealership for my Care by Volvo pickup for my XC40. Iris was very through, stayed with me to answer any and all questions fo I'm glad I chose this dealership for my Care by Volvo pickup for my XC40. Iris was very through, stayed with me to answer any and all questions for as long as possible, and made sure I walked away with a decent understanding of the vehicle before I drove off the lot. She even answered my questions every quickly even after the sale. More

OUTSTANDING PLUS customer service from Peter Larson Even an OUTSTANDING PLUS rating doesn't really do justice to his level of service. I came to the dealership with a list of questions about the hi Even an OUTSTANDING PLUS rating doesn't really do justice to his level of service. I came to the dealership with a list of questions about the high-tech features of the certified three-year old Volvo XC-70 that I was interested in. He brought to our meeting the 15 years of sales experience which had followed 15 years of service experience. He clearly, pleasantly and patiently answered all of my questions in detail. For the one question for which he did not already know the answer, he got up and walked out to the car to look (rather that just make up an answer like so many salespeople would do). In the week after I took the car home, he twice called to check on whether we had any problems or concerns with the car. When it rained for the first time the week after that, and the moon roof leaked, he arranged for an immediate service appointment and even checked the car into the service department. I feel that if I had a question about the car I could call him long after the sale. EXCEPTIONAL customer service. More

knowledgeable Service Representative I was at the Dealership service center on Saturday, September 15, 2018. I was greeted by Mr. Booska. He was very professional and to the point, r I was at the Dealership service center on Saturday, September 15, 2018. I was greeted by Mr. Booska. He was very professional and to the point, regarding which additional services, my S80 required. I received a written estimate, which clearly outlined, what needed to be done, as well as the cost.. The services were performed and I was on my way. Although I didn't plan to spend that additional money, I am glad I was able to get that item(something about the engine not being secure)handled. That was my second time using the service department and I will return again. I feel confident the work performed, was of the highest quality. The service area is very clean and the waiting room is nice as well. More

Great customer Service Peter is the number one customer specilist in mh book. The car was ready for test drive. He was knowledgeable on cars . He was very friendly and court Peter is the number one customer specilist in mh book. The car was ready for test drive. He was knowledgeable on cars . He was very friendly and courteous More