Volvo Cars Silver Spring

Professional, Good Environment, Patience It was a great experience. Mr. Crosby is a great professional that knows its background on car sales. High knowledge of the dealership and was very pa It was a great experience. Mr. Crosby is a great professional that knows its background on car sales. High knowledge of the dealership and was very patient during the process. I recommend that people stop by to the dealership in the near future. More

Follow up: Fantastic Experience Could not have been happier with our expericne. Eddie Reyes was able to get us an excellent trade in price for our BMW -- the process of trading in a Could not have been happier with our expericne. Eddie Reyes was able to get us an excellent trade in price for our BMW -- the process of trading in and purchasing was truly seamless. And I appreciated the way the team worked together. Customer service is clearly a top priority. More

Unplanned need for servicing of leaky windshield. I was driving on a road trip far from home, when, all of a sudden, it seemed to be raining in my car! I was driving in a big rainstorm and water was I was driving on a road trip far from home, when, all of a sudden, it seemed to be raining in my car! I was driving in a big rainstorm and water was coming down from the ceiling console. Besides being worried about having water coming into my car, I also was worried about all of the electrical connections that are housed in the ceiling panel. I ended up going to Herb Gordon Volvo in Silver Spring, MD, to see if something could be done to solve the problem. It was determined that the windshield had a leak. Right away, Mr. Espejo called someone who does that kind of repair, asking him to come down to the dealership ASAP. All in, I was at the dealership less than two hours, and the job cost what Mr. Espejo had accurately estimated it would. Everyone at this Volvo dealership was exceptionally kind, efficient, and knowledgeable. I felt fortunate to be in the very capable hands of Mr. Espejo. More

Awesome service I have taken my previous and curent Volvo to Jose for the last 10 years, and I will always return to him for service and to the dealership. Very knowl I have taken my previous and curent Volvo to Jose for the last 10 years, and I will always return to him for service and to the dealership. Very knowledgeable, friendly, always willing to help and delivering outstanding quality work in a timely manner at fair price. I am a very happy customer of this dealership! More

Great experience My advisor Jose is super good and nice. He made sure things got fixed that I had forgotten to mention. I strongly recommend this dealership service My advisor Jose is super good and nice. He made sure things got fixed that I had forgotten to mention. I strongly recommend this dealership service department. More

Purchase process was simple and easy Originally worked with another Volvo dealer, had a bad experience and decided to check Volvo Silver Spring’s website for the XC60 my wife and I were i Originally worked with another Volvo dealer, had a bad experience and decided to check Volvo Silver Spring’s website for the XC60 my wife and I were interested in purchasing. You had one in inventory, a called and spoke to Mike Ahlas, he gave me a fair price over the phone and I agreed to the price over the phone. Amazingly simple! More

Thank you for great service Mr. Jose Espejo was excellent in listening to my vehicle concerns and guided me to effective solutions. His custmer service approach gave confidence Mr. Jose Espejo was excellent in listening to my vehicle concerns and guided me to effective solutions. His custmer service approach gave confidence on the services needed and provided. Thank you Jose. More

Front "Volvo" emblem replacement Dana called me back and indicated that I could come in and have it replaced while I waited. I did so a few days later, and in the course of having a Dana called me back and indicated that I could come in and have it replaced while I waited. I did so a few days later, and in the course of having a coffee, the replacement was done under warranty. Dana is a pleasant person to work with. I purchased my 2012 S-60 R-design at this dealership and they are the only ones who touch my car - including new tires, etc. They definitely service what they sell.....and keep my car humming on the road! More

Great Service - Great Team Very professional team. Top notch trustworthy service department! Highly recommend Herb Gordon Volvo to anyone looking to buy a quality vehicle with q Very professional team. Top notch trustworthy service department! Highly recommend Herb Gordon Volvo to anyone looking to buy a quality vehicle with quality service. Keep up the good work! More

Service My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car an My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car and delivered the car quickly. More