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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
312 Reviews

312 Reviews of Volvo Cars Silver Spring - Service Center

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June 23, 2022

Great personalized customer service from the entire service team. Thorough work and follow up. Recommend! More

by msantoro1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Sarecky, Tanner Wrublik
Jun 24, 2022 -

Volvo Cars Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2022

We purchased the car here and have always received great service and customer care. Both the sales staff, service techs and advisor Tanner and Jose) are always professional and work to value and maintain ou More

by Ron7716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Wrublik
Jun 24, 2022 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2022

No one faster than Speedy Steve. Called for parts, he was on the ball faster than the high rollers at LIVE, all perfect customer service More

by John t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Volvo Cars Silver Spring responded

Hi John, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 16, 2022

My husband and I bought our first Volvo in December of 2020 and had such a positive experience start to finish. Mabel and Eddie made the process super easy and really made us feel at home while at the de More

by B. Budden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mabel Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Reyes, Abraham Blandon, Wyman Chow, Tanner Wrublik
May 18, 2022 -

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 14, 2022

Tanner is amazing! He is professional, friendly and provides honesty and authenticity throughout each interaction. He is the best and is a true asset to the Volvo team! More

by cjaiden13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Wrublik
May 16, 2022 -

Volvo Cars Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volvo Cars Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2022

Service was excellent. I would recommend using Volvo Cars Silver Spring. My 2015 Volvo s60 was in good condition once I repaired. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Wrublik
May 13, 2022 -

Volvo Cars Silver Spring responded

Hi Scott, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

April 13, 2022

I called the dealership to have an appointment scheduled. The representative choose a date and time for service. I confirmed 7:45 am was fine and stated I would be waiting for my vehicle, as I had arrangemen More

by Victoria
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Espejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Volvo Cars Silver Spring responded

Victoria B, Thank you for reaching out to share your concerns and experience, as well as, responding to our Service Manager Joe Devlin, to provide more feedback. We strive to provide an exceptional experience for all of our clients, which includes frequent and prompt communication. We didn’t provide you the level of service and communication you should expect when servicing your vehicle at Volvo Cars Silver Spring. If you wish to discuss further or have any concerns please reach out to our General Manager Noah Greaney at 301.679.4885 or ngreaney@mileone.com.

March 30, 2022

Hello, I had an excellent experience with leasing my second Volvo. Ms. Harley was not only enthusiastic, but also efficient and patient with my questions. I also want to thank several other staff memb More

by Richard M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Greaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iris Harley, Eddie Reyes, Wyman Chow
Apr 02, 2022 -

Volvo Cars Silver Spring responded

Hi Richard, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 12, 2022

Bought my XC90 from another dealership. When I needed to schedule my 10k maintenance the selling dealership said they couldn’t work me in for a month. Called the Service Dept. at Silver More

by BoatSchool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Volvo Cars Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 05, 2022

This is a great dealership the service was so quick and Jose my service representative made sure that everything was looked at and complete! He has always been so helpful when ever I have come in for ser More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Monica responded

Thank you VoLvo Dealer ship for Everything!

Mar 07, 2022 -

Volvo Cars Silver Spring responded

Hi Monica, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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