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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
322 Reviews

322 Reviews of Volvo Cars Silver Spring - Service Center

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May 19, 2021

I have been doing business with Silver Spring Volvo for several years and their customer service is the best. They are courteous and efficient and always correct any issues with my Volvo. They all should b More

by Happy hubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Larson
May 20, 2021 -

Volvo Cars Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Volvo Cars Silver Spring as your first choice for service!

April 13, 2021

Jose, and the service department as a whole are professional, courteous and caring. By far the best Volvo dealership in the area. Thank you Herb Gordon Volvo!!! More

by kanburi2019
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2021

Turns out the odometer & trip meter disappeared due to my pushing the wrong button. No Charge and the car is back in working order. In less than 2 hours More

by rndy1257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Volvo Cars Silver Spring responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2021

I brought my vehicle in to this dealership for service, to (re-)address a recurring issue that I had paid the dealership to assess and repair. This was my 3rd time bringing my vehicle in for the same issu More

by D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nyles Broadus
Apr 08, 2021 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 25, 2021

This was my first visit after purchasing my Volvo . Everyone was so friendly and welcoming . I was thinking about servicing my Volvo in Annapolis but I have changed my mind , I will stay with Volvo Sil More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Volvo Cars Silver Spring responded

Hi, thanks for the positive star rating, Valerie! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

March 12, 2021

Had recalls done and a complimentary Gary inspection Had recalls done and a complimentary Gary inspection because I just purchased the vehicle. Excellent service and recommendations! I will have my veh More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nyles Broadus
Mar 13, 2021 -

Volvo Cars Silver Spring responded

Hi Terri, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2021

Amazing Customer Service - as usual! Mr. Espejo always take time to explain what the service entails and once the service is complete - explain each entry on the service report. More

by Osbornev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Volvo Cars Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2021

Jose is the best. Always does what he says, follow up is excellent and you can tell he really cares about taking care of people and your Volvo. More

by tigerfanken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mabel Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Reyes, Diego Munizaga
Feb 11, 2021 -

Volvo Cars Silver Spring responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs. Take care!

Feb 11, 2021 -

tigerfanken responded

You guys are the best.

February 03, 2021

One of the best dealers for me. The salesman called Steve vanderzwet was so nice, professional, energetic and nice to us. He did not take unnecessary time. The price was so reasonable. you don't need to barg More

by Rashmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve vanderzwet, Wyman Chow
Feb 04, 2021 -

Volvo Cars Silver Spring responded

Hi Rashmi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 28, 2021

Everyone was polite, helpful, nice, and kind. It has been a positive experience so far. The environment is clean and bright. Keep up the good work. More

by carlson.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillippe Odongo, Tanner Wrublik
Feb 01, 2021 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Volvo Cars Silver Spring!

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