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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
315 Reviews

315 Reviews of Volvo Cars Silver Spring - Service Center

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April 01, 2025

I had a great experience with Jesse. He is very communicative and gave me regular updates about my car. I was so pleased that he was able to obtain a loaner for me, given that my car nee More

by rdparran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Volvo Cars Silver Spring responded

rdparran, Thank you for taking the time to share your experience! We're thrilled to hear that Jesse provided excellent communication and kept you informed throughout your service. We know how important it is to have a loaner vehicle when your car is in the shop, and we're glad we could accommodate you. We appreciate your feedback regarding the cleanliness of the loaner and the car wash service. Your loyalty as both a customer and a service client means a lot to us, and we’ll certainly take your suggestions into consideration to improve our customer experience. If there’s anything else we can do to enhance your visits in the future, please don’t hesitate to reach out to us directly. Our General Manager, Noah Greaney, can be reached at 301.679.4885 or ngreaney@mileone.com. We look forward to seeing you again!

March 29, 2025

Jose was amazing as usual! He handled my 60k maintenance and was kind enough to honor my request to remove coins that prevented me from opening the storage compartment near the More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 15, 2025

I am a repeat customer and I am very happy with my service at Silver Spring Volvo. More

by Diane G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Volvo Cars Silver Spring responded

Hi Diane, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 14, 2025

Silver Spring Volvo has given me very good service and assistance. Jesse has been very helpful. More

by NMJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 13, 2025

Excellent service! From beginning to the end of the appointment I was kept aware of what was going on. More

by marchonjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Menzies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 11, 2025

The service department at this dealership always provides superb service. I drive all the way from Delaware to Silver Spring, Maryland to have my car serviced and it is worth every mile. More

by bonnieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Volvo Cars Silver Spring responded

Hi Bonnieg, thank you for your feedback. We're thrilled you found the whole experience pleasant and easy. We hope to be of service to you again! Take care!

March 05, 2025

Service was good but a bit pricey. Jessie was prompt, courteous and professional. The dealership was clean and neat More

by twlo53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Volvo Cars Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 05, 2025

This is the best dealership. The staff are professional, efficient and knowledgeable . The facility is beautiful and very clean and bright. They have a courtesy bar and lounge. More

by Ctmanners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2025

I was dropping off the car the night before and when I did, they were there waiting for me and knew what I was there for. The service was done in a timely fashion, and the work was impeccable. Very good More

by daveross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Volvo Cars Silver Spring responded

Hi Daveross, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2025

Jesse made my experience so very satisfying with his impressive customer service and friendliness. It felt like a time warp when people cared for each other rather than as means to an end. More

by everettefreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!