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Volvo Cars Silver Spring - Service Center
Silver Spring, MD
317 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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317 Reviews of Volvo Cars Silver Spring - Service Center
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May 04, 2018
Service My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car an My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car and delivered the car quickly. More
by Sifuenaa
Employees Worked With
May 03, 2018
Great experience as usual We have been taking our cars here for about 18 years. For various reasons (mainly because they have moved on to other jobs) we have had 5 different s We have been taking our cars here for about 18 years. For various reasons (mainly because they have moved on to other jobs) we have had 5 different service writers here. Jose is the best service writer we have had here or at other dealers. No complaints at all! More
by GaryE
Employees Worked With
April 25, 2018
Awesome Great service every time. Jose called about our tires and best cost option to replace. Explained issue with sensors and weather. Thanks for being on t Great service every time. Jose called about our tires and best cost option to replace. Explained issue with sensors and weather. Thanks for being on top of everything with all six Volvo’s purchased from Herb Gordon. More
by Sgmike
April 12, 2018
Keeps me rolling! I bought my certified pre-owned car 7 years ago, when it was a year-old service loaner. Now I have 170,000 miles on it, and it runs like new. Neve I bought my certified pre-owned car 7 years ago, when it was a year-old service loaner. Now I have 170,000 miles on it, and it runs like new. Never any problems. Herb Gordon Volvo’s Jose Espejo’s crew has taken care of it, noticing issues before, before they became problems. In these 7 years, I’ve always been treated like a valued customer. You know that’s unusual. More
by SCD
Employees Worked With
April 11, 2018
Excellent Service My service advisor, Jose Espejo, provided excellent service. He greeted me promptly upon my arrival, kept me informed while my car was being serviced, My service advisor, Jose Espejo, provided excellent service. He greeted me promptly upon my arrival, kept me informed while my car was being serviced, made sure all of the items that I requested were taken care of, and explained exactly what was done to my car when the service was completed. My car was washed and was cleaner when I left than when I arrived. More
by bonnieg
Employees Worked With
August 12, 2017
Great Volvo Service We have been going to the Mile One Service Department for at least 20 years. We recently had our 2016 Volvo XC60 serviced and again we received outst We have been going to the Mile One Service Department for at least 20 years. We recently had our 2016 Volvo XC60 serviced and again we received outstanding service from Jose Espejo. Jose is extremely knowledgeable and helpful regarding any issues that we have with the car and always ensures that it is properly repaired. We appreciate that we can always go through him when we drop off the car, More
by L. Geisler
Employees Worked With
Jose Espejo
September 09, 2016
Thanks Jose. 6 years of honest, thorough service. My 2010 XC90 is my first Volvo, and the Herb Gordon staff have made me a convert. I don't ask for much, but it's still rare in automotive customer car My 2010 XC90 is my first Volvo, and the Herb Gordon staff have made me a convert. I don't ask for much, but it's still rare in automotive customer care: honesty, professionalism, efficiency, and the ability to handle my prying questions. All done at Herb Gordon Volvo. I will not be changing. They pulled it off again today...................thank you. See you next time! More
by christo
Employees Worked With
Jose Espejo
July 30, 2016
Excellent overall service I purchased my S70 GLT Volvo, 19 years ago and I have had outstanding service from the Service Center with the help of Mr. Joseph Devlin (Service Mana I purchased my S70 GLT Volvo, 19 years ago and I have had outstanding service from the Service Center with the help of Mr. Joseph Devlin (Service Manager) and Mr. Steve (Mechanic). I have my repairs completed at Herb Gordon Volvo because of the honesty and the service provided when taking care of my vehicle. Mr. Devlin will explain the service needed and he will turn a stressful day and turn it around. Mr. Steve is a fantastic mechanic and fixes the vehicle to where you feel comfortable after leaving. Herb Gordon thank you for having these two gentlemen in your employee. It is a very friendly and professional atmosphere at Herb Gordon Volvo. More
by Sandra Brown
Employees Worked With
Mr. Joseph Devlin, Mr. Steve
May 26, 2016
Volvo service I once again give superior marks to the Herb Gordon Volvo Service Dept., particularly applauding Mr. Espejo and Mr. Devlin for their expertise and ter I once again give superior marks to the Herb Gordon Volvo Service Dept., particularly applauding Mr. Espejo and Mr. Devlin for their expertise and terrific customer service!!! More
by cv@umd
Employees Worked With
Jose Espejo and Joe Devlin
March 18, 2016
Great service I have been a faithful customer at Herb Gordon Volvo since I bought my 1998 Volvo S 70 there. Jose Espejo and John Devlin have always been timely with I have been a faithful customer at Herb Gordon Volvo since I bought my 1998 Volvo S 70 there. Jose Espejo and John Devlin have always been timely with my appointments and I have always been satisfied with the mechanics. The bonus car washing and loaner car is always much appreciated. More
by cv@umd
Employees Worked With
Jose Espejo
