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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
309 Reviews

309 Reviews of Volvo Cars Silver Spring - Service Center

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March 17, 2024

Outstanding customer service from Jose. Clean comfortable waiting area. Coffee and snacks while you wait More

by patriciadorn99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Volvo Cars Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volvo Cars Silver Spring. Safe travels!

March 13, 2024

I received quick, professional service on my car . The quick wait time, MR Tanner WAS THERE TO ANSWER ANY QUESTION i HAD ABOUT MY CAR. Thank for all your help More

by wlouisegreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Wrublik
Mar 15, 2024 -

Volvo Cars Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 29, 2024

Excellent service. My Volvo XC60 was repaired quickly. Jose Espejo is my advisor. I am very pleased with the service rendered on 2/28/24. More

by Richard M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Volvo Cars Silver Spring responded

Hello Richard, we're happy you found our staff to be so supportive during your experience here at Volvo Cars Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2024

Jose in Service Department deserves every available award! He is a testimony to care and customer service. More

by Marlys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volvo Cars Silver Spring responded

Hi Marlys, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 25, 2024

Highly professional, customer friendly, thorough , fair prices, clean facility, customer satisfaction, detail oriented, and a place which one would not hesitate to recommend. More

by algieros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Volvo Cars Silver Spring responded

Hi Algieros, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

February 13, 2024

Consistent services with a smile. Welcoming environment. Thank you Jose for your exceptional customer service! More

by AMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Volvo Cars Silver Spring responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2024

Jose in the service department has been very helpful in getting issues resolved with my vehicle. I had a sunroof issue where the water was leaking into my vehicle and he was able to get the issue addressed More

by Imanejwala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop manager
Feb 08, 2024 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

January 31, 2024

Amazing team and the way they help and get things done It’s best dealer they understand customer very well .I love to get my car service always with them.They are the best .Especially Jose .He is the best More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

January 25, 2024

Very professional service. Havent had any issues with my car as I have service it here since my purchase over 4 years ago. Thank you. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service desk lady was very kind and professional., Shawn Hirsch, Tanner Wrublik
Jan 26, 2024 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 19, 2024

Mr.Jose Espejo is very professional ,helpful and kind in all my encounters at the dealership.So does all of the other employees. More

by Velma Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Volvo Cars Silver Spring responded

Hi Velma, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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