Volvo Cars of Marietta

Great Customer Service Experience I recently relocated to the area and brought my 2017 XC60 in for scheduled maintenance. My service advisor Kevin was great to work with, and the staff I recently relocated to the area and brought my 2017 XC60 in for scheduled maintenance. My service advisor Kevin was great to work with, and the staff were friendly, as well! Great first impressions all around, and will certainly return for future service. More

Easy to work with and Friendly I began my search online and the communication was good. Michael always got back to me. He was very accommodating and was very willing to work with I began my search online and the communication was good. Michael always got back to me. He was very accommodating and was very willing to work with us. The car was as describe minus a few items but once we were at the dealer he was willing to work with us to compensate for the items. We were very pleased with the service and the friendliness of the staff. We drove 2 hours and would definitely make the trip again if they have our next vehicle. More

Ken Neff is an awesome service advisor, so glad I made the I typically have my Volvo serviced in middle Ga and have left there the past few times with questions unanswered. Ken was patient and never rushed or I typically have my Volvo serviced in middle Ga and have left there the past few times with questions unanswered. Ken was patient and never rushed or pushed me to purchase parts or services I don't need at this time in my mileage. While sure there isn't much around the area, it's worth the wait to have someone you can trust. Thanks Volvo of Marietta and Ken Neff! D. Watson More

I love my service advisor I love and trust Grant Nierling, my service advisor at Jim Ellis Volvo. He never steers me wrong and he is the BEST at his job! I love and trust Grant Nierling, my service advisor at Jim Ellis Volvo. He never steers me wrong and he is the BEST at his job! More

Excellent service and Keith is awesome. Excellent people and service. They took the time to explain all items of work done to the car. I will always take my car to them for service. Excellent people and service. They took the time to explain all items of work done to the car. I will always take my car to them for service. More

Bad news delivered with compassion It was the news I didn't want to hear; $1300 in maintenance was now closer $4000 after inspection, on a car I really only drive on the weekends... Kev It was the news I didn't want to hear; $1300 in maintenance was now closer $4000 after inspection, on a car I really only drive on the weekends... Kevin, knew it would not be an easy call and even though I gave him the business, he kept hi composure, answered every question and helped me prioritize the work. As a woman I can't help but feel like the service people are trying to get over on me, but I trust this shop. More

Oil change All I needed was an oil change. The whole experience went very well. I had made an online appointment and they were ready for me when I arrived. I All I needed was an oil change. The whole experience went very well. I had made an online appointment and they were ready for me when I arrived. I did not have to wait very long. More

Great Job Worried about a leaking coolant tank, replaced tank in about 45 min!..probably the quickest service ever!! Grant has been invaluable when it comes to Worried about a leaking coolant tank, replaced tank in about 45 min!..probably the quickest service ever!! Grant has been invaluable when it comes to recommending proper service. More

Excellent customer service. I was in Atlanta from out of town and had a flat tire and some minor damage to my bumper from road debris. The service department worked me in quickl I was in Atlanta from out of town and had a flat tire and some minor damage to my bumper from road debris. The service department worked me in quickly and did was what was needed and got my on the road home home More

It was alright The service attendant wad very attentive and explained the results of the inspection. My car was completed in a timely manner. The car wash was very The service attendant wad very attentive and explained the results of the inspection. My car was completed in a timely manner. The car wash was very good. More