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Volvo Cars of Marietta
Marietta, GA
1,590 Reviews
Since 2012, Volvo Cars of Marietta has provided metro Atlanta drivers with a wide selection of safety-focused vehicles. As part of the Jim Ellis Automotive Group — which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has received multiple industry awards. In 2024, Volvo Cars of Marietta ranked No. 6 in the nation for certified pre-owned sales and earned the 2025 Cars.com Consumer Satisfaction Award and the 2025 Cars.com Dealer of the Year award. Visit Volvo Cars of Marietta at 1195 Cobb Pkwy SE, Marietta, GA 30060, or online at VolvoCarsofMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,590 reviews
January 18, 2022
Easy to work with, timely responses, and good communication. Nice detailed description and demonstration of car features. communication. Nice detailed description and demonstration of car features. More
by LC.FUENTES
Verified Customer
January 15, 2022
Excellent experience. Bill Samounty was great! Manger and finance were also a pleasure! Thank you finance were also a pleasure! Thank you More
by JAN.TIDWELL
January 09, 2022
Dealership was fast and efficient, especially the finance department. Sales guy, was ok. The car had scratches on the windshield that I wish the dealership would have addressed at time of delivery. department. Sales guy, was ok. The car had scratches on the windshield that I wish the dealership would have addressed at time of delivery. More
by JOHNSONBOBJR
January 06, 2022
I have had three amazing experiences leasing from Jim Ellis Volvo, I highly recommend them for an easy and fair car leasing experience. Their team took care of me from the time I walked in to the dealer Ellis Volvo, I highly recommend them for an easy and fair car leasing experience. Their team took care of me from the time I walked in to the dealership to driving out in my new xc90. I am a loyal customer! More
by SBAKER12
Employees Worked With
Other Employees :
Amanda cartrell, Shawn Gamby, Kevin Fenner
January 05, 2022
The dealership was great to deal with - everything was done via text and once I was in the dealership, it was quick and effective. The only issue is that I'm having problems with Volvo On Call as it thin done via text and once I was in the dealership, it was quick and effective. The only issue is that I'm having problems with Volvo On Call as it thinks I have 3 keys when I only have two. Apparently the only resolution is to go to the dealership for service and my local dealership is a month out for appointments. Not a huge deal but still not super convenenient.... More
by JACKIERDUNN
Employees Worked With
Shawn Gamby, Amanda Cantrell, Zack Marcum
January 05, 2022
Nice personal however not very accommodating to the buyer to experience. Needed just a little support to help the process go smoother. The dealership does not accept wire transfers from my credit union so ha to experience. Needed just a little support to help the process go smoother. The dealership does not accept wire transfers from my credit union so has to go get the check. Asked the dealership to meet me halfway back to get the check and we swap cars ( as I traded my other volvo). That was a no go. It was the day before Christmas Eve so they said not enough staff to help me. So I took my car back home picked up the check from my bank; 50 miles away from my home; drove back to the dealership (75 miles) to pick up the new car! My certified used car was not thoroughly detailed had to send back-through detailing before I left. When I finally got it home noticed the maintenance over due alert was flashing. Was told the car was properly maintenances at the appropriate time but they failed to reset the panel. Was told to bring it back ( hour away with traffic) or search YouTube to reset it! I have had the car 2 weeks, the light is still on and I am trusting the maintenance was done. I will drop by another Volvo dealership to have them check it. Again my sales guy was nice but nice only go so far. I do love the car even with the over due light still on! More
by mrstneal412
Employees Worked With
Amanda Cantrell, Christian Allison
January 05, 2022
Very kind of sales rep, but, no space for rest while waiting even at luxury car dealership. Need to improve like other vehicle brands’ dealership. waiting even at luxury car dealership. Need to improve like other vehicle brands’ dealership. More
by Dowon Kang
January 05, 2022
Very friendly and professional staff. They were helpful and got us just what we were looking for. and got us just what we were looking for. More
by Gozzies
December 29, 2021
This is the best dealership I have had any interaction with, regardless of brand. The quality of service from Billy Surmounty was exemplary. Rather than give me some standard narrative, he listened and fo with, regardless of brand. The quality of service from Billy Surmounty was exemplary. Rather than give me some standard narrative, he listened and focused his attention on what I indicated was important to me. He was attentive, regardless of whether I asked questions by email, SMS or phone and always greeted me with authentic enthusiasm. This is how it should be when you are making such a large purchase. it was clear from Billy's manager that personal integrity is of the utmost importance at this dealership - something that gives me piece of mind. Really could not have been easier! More
by Ash
Employees Worked With
Billy Samounty
December 28, 2021
I rate the dealership through the treatment received by the Sales Consultant, Geovanni Holmes, who facilitated the processing of my lease return and the leasing of my new XC60. The experience was superior. the Sales Consultant, Geovanni Holmes, who facilitated the processing of my lease return and the leasing of my new XC60. The experience was superior. Even better than the car I leased. More
by GHAMILTON40
