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Volvo Cars of Marietta

Marietta, GA

4.8
1,577 Reviews
Since 2012, Volvo Cars of Marietta has provided metro Atlanta drivers with a wide selection of safety-focused vehicles. As part of the Jim Ellis Automotive Group — which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has received multiple industry awards. In 2024, Volvo Cars of Marietta ranked No. 6 in the nation for certified pre-owned sales and earned the 2025 Cars.com Consumer Satisfaction Award and the 2025 Cars.com Dealer of the Year award. Visit Volvo Cars of Marietta at 1195 Cobb Pkwy SE, Marietta, GA 30060, or online at VolvoCarsofMarietta.com.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,577 reviews

November 17, 2021

Working with Tommy Fain (salesman) and Kevin Fenner (GM) was GREAT! They both listened and didn't try to push any vehicles that didn't meet what we wanted. The buying process was very easy and there were no More

by roswell475
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gamby, Amanda Cantrell, Kevin Fenner
Nov 19, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 15, 2021

I had the pleasure of working with Tre Brooks and I really enjoyed my experience with him. He was nice and very knowledgeable. He also was good to speak with while completing paperwork. Thank you! More

by ERHAMES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brooks, tre
Nov 17, 2021 -

Volvo Cars of Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 12, 2021

Very clean and welcoming environment. I enjoyed my time there in the lobby. It was a great day! More

by NTERRELL59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gamby, Amanda Cantrell
Nov 12, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Volvo Cars of Marietta

November 11, 2021

To start out with everything was going smooth and fast. I made deal on a loaner XC60 which didn’t make it back to the dealership and in the shop for certification until a week later. The salesman doesn’t hav More

by CCMEDIC1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geovanni Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen , Amanda Cantrell
Dec 17, 2021 -

Volvo Cars of Marietta responded

Hello CCMedic1, I apologize for the delays and miscommunication during your purchase. This should not have happened. We do appreciate your business and I am committed to your overall satisfaction. If you are willing, please contact me so that we can discuss anything I may need to make right. Sincerely, Kevin Fenner General Manager kfenner@jimellis.com (770) 952-1800

November 11, 2021

I had seriously car shopped for a month at various dealerships. The day I purchased my new Volvo I had not planned to walk out with a new car that day but due to the assistant and amazing customer ser More

by PRDYKES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cantrell
Nov 12, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind words and congratulations on your new vehicle! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the recommendation, and have an amazing day!

November 05, 2021

Went to the dealership to look at one car in particular. The salesman was patient and he was not pushy. I felt no pressure to purchase the car. More

by shantoliver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gamby, Amanda Cantrell
Nov 06, 2021 -

Volvo Cars of Marietta responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2021

Best car buying experience i have ever had. My sales rep Christian made it extremely easy and worked with me to get the best deal possible. Will go back for ever future car. More

by hillmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cantrell, Christian Allison
Nov 06, 2021 -

Volvo Cars of Marietta responded

Hello, congratulations on your new vehicle and thank you for your kind words! Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Have a great day!

November 03, 2021

Nice people however unprepared for me to pick up my car. I spent over 3 hours just to get a car I ordered then it was not charged and they did not prep it properly almost causing me to get in an accident a More

by chris@gomakerayn.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Blundell
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Valdes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre
Nov 12, 2021 -

Volvo Cars of Marietta responded

Hello Chris, Thank you for providing my sales team and I with an opportunity to be of service! We strive to provide a positive memorable sales experience with all of our clients and I sincerely apologize that your sales experience was unsatisfactory. I appreciate that you chose to do business with us and would appreciate any opportunity to restore your faith in our team. If you are willing, please contact me at 770-952-1800 or kfenner@jimellis.com. Thank you so much! Best Regards, Kevin Fenner, General Manager

October 29, 2021

The staff was friendly. We noticed a few things that didn’t seem right about the vehicle we purchased only later to find out in had been in a minor accident. All in all I believe the car is fine I had i More

by JSHKENNEDWHY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geovanni Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack , Amanda Cantrell
Nov 10, 2021 -

Volvo Cars of Marietta responded

Hello JSHKENNEDWHY, Thank you for your business and for taking the time to speak with me today in regards to your sales experience. I’m terribly sorry the minor accident was not disclosed to you at the time of sale and truly believe this was an oversight by a new salesperson whose intention was not to mislead you. We do value your business and look forward to building a great relationship with you and your family throughout the years to come. We strive to provide all of our clients with a personal, unique and responsive sales experience before, during and after they take possession of their Volvo! Please feel free to contact me directly in the future if I can be of any assistance. I would love to personally meet with you and thank you as well. Respectfully, Kevin Fenner

October 29, 2021

Billy S is the reason we ended up buying this car! He was persistent yet not pushy and extremely responsive to questions. We live in Michigan and would not hesitate to buy from you again as the process was More

by shan.5511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Samounty, Amanda Cantrell
Oct 31, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

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