Volvo Cars of Marietta

Needed to correct issue with seatbelt as recall notice received. Took a little longer than I expected but overall it was a good experience Thanks received. Took a little longer than I expected but overall it was a good experience Thanks More

It was a really great experience working with the team at the Jim Ellis dealership. We are first time Volvo buyers and couldn’t be happier with our purchase. The staff were very knowledgeable. Tommy was our the Jim Ellis dealership. We are first time Volvo buyers and couldn’t be happier with our purchase. The staff were very knowledgeable. Tommy was our sales associate and he was able to answer all of our questions about our vehicle. Amanda guided us through the contract and warranty jargon. It was so helpful to have her expertise. Kevin did a fantastic job with the numbers and helped get us a good deal. They are a nice group of people to do business with! An extra added touch for families was a lovely and clean play area for kids. What a nice surprise for our little ones who were elated to play with the train cars and look through the various books. More

Very nice place. Clean and inviting. They took me last minute and were very pleased to help. I had a flat tire had to replace it. minute and were very pleased to help. I had a flat tire had to replace it. More

Minor issue with new 2021 XC90 relating to moon roof not being able to open and air bag light flashing on dashboard. Work was not completed when promised but customer service was excellent. being able to open and air bag light flashing on dashboard. Work was not completed when promised but customer service was excellent. More

This is the seventh request for a survey that I have received. This is the third survey I’ve completed for the ONE time I went there. My ratings will continue to decrease with each addition survey reque received. This is the third survey I’ve completed for the ONE time I went there. My ratings will continue to decrease with each addition survey request. More

Even though I had not been at the dealer for service for a year, Kevin greeted me by name as soon as he saw me. That made me feel incredibly welcomed and valued as a customer. a year, Kevin greeted me by name as soon as he saw me. That made me feel incredibly welcomed and valued as a customer. More

Excellent dealership experience! Tommy was professional yet friendly, very responsive, and worked with me on price and options. Matt, his manager, was very flexible regarding Covid protocols and I was able yet friendly, very responsive, and worked with me on price and options. Matt, his manager, was very flexible regarding Covid protocols and I was able to sign everything in the parking lot, which I very much appreciated being high risk for Covid. They gave me a good price on the new car and more than a fair price on my trade in. I would absolutely recommend them to anyone! More

Usual fine service but a mystery a few days later: battery lost its charge for no apparent reason. AAA recharged it and so far so good it seems. battery lost its charge for no apparent reason. AAA recharged it and so far so good it seems. More

Very helpful and friendly folks. Liked their customer first approach. Felt like I was working with old time friends/family members. Went out of their way to help me get a car by my desired date. first approach. Felt like I was working with old time friends/family members. Went out of their way to help me get a car by my desired date. More

Happy with service. Took a few tries to get it figured out but they continued to take the car in and finally figured out the issue. out but they continued to take the car in and finally figured out the issue. More