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Volvo Cars of Queens

Bayside, NY

4.2
662 Reviews
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207-22 Northern Blvd

Bayside, NY

11361

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Showing 662 reviews

January 21, 2020

Everything went well for my tire appointment. I went to town for lunch and the car was ready and washed when I returned. Thank you. More

by JULIANLOO
Recommend Dealer
Yes
Employees Worked With
Hema
Jan 22, 2020 -

Volvo Cars of Queens responded

Julian - thank you so much for the 5-star rating and the kind words. We appreciate it and look forward to working with you again in the future.

January 20, 2020

Good price, terrible service I found a great deal at this dealer so I drove up from VA. People were nice and quick with the process, but that's actually the same in every other More

by KIMANDY703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter, Danny
Jan 22, 2020 -

Volvo Cars of Queens responded

It's distressing to hear about the condition of your vehicle. I apologize for its uncleanliness. Usually, folks are amazed at how our pre-owned vehicles resemble new. You mentioned Mercedes CPO vehicles. I credit the normally pristine condition of our pre-owned vehicles to the fact that the same people who detail our Mercedes also detail our Volvos (Volvo Cars of Queens is part of the Helms Group, which represents Volvo, Mercedes and VW). If you do make it back up tot the NY area, I invite you to leave the vehicle with us for a complimentary detail. Please notify Danny in advance.

January 16, 2020

Zachary and his team were thorough, efficient and very helpful for my annual service call. The video link sent by text of the tech under the car explaining what he is doing is a super cool touch. More

by EMS914
Recommend Dealer
Yes
Employees Worked With
Zachary Gehm
Jan 17, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

January 13, 2020

warranty Problem was with software.Personal very friendly. Work was done quickly. I used to have Lexus and after service they provide free car wash. Will be ni More

by VLADFARBER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristopher
Jan 15, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

January 08, 2020

Exellent service, friendly staff I responded to an end of year offer and ended up leasing a new V60 XC in less than an hour. The staff is friendly and straightforward. I had no sense More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dishen Li; Beatrice
Jan 09, 2020 -

Volvo Cars of Queens responded

Dan - thank you for the 5-star rating and the kind words. We hope you enjoy your new V60 Cross Country and hope to see you again soon.

January 08, 2020

picked up new volvo The salesman was patient, efficient and knowledgeable. I appreciated being treated fairly and with respect. I was very satisfied and would be happy to More

by BERCOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
Jan 09, 2020 -

Volvo Cars of Queens responded

Thank you so much for the wonderful review. We look forward to seeing you again soon!

January 03, 2020

Wei is who you should see for a new car Very Helpful and gets back to you on any questions....the show room is clean and has most modes available for viewing...End of year is always a good t More

by JESUSCRODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wei
Jan 09, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future!

January 02, 2020

New Lease Great customer service from Peter. Prompted service and thorough explanations. Very happy with the vehicle and would recommend to a friend. Thank you More

by MIKIKOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Feagan
Jan 06, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

December 31, 2019

My first Volvo XC90 Branden Shulman straight forward Sales men and cuts to the chase. I liked him a lot and would refer him. I love my Volvo, but I think it’s a bit over More

by JCLEMENTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
Jan 06, 2020 -

Volvo Cars of Queens responded

Thank you for taking the time to rate and review our dealership. We appreciate the feedback and will look into the matters you noted. Until then we hope you enjoy your XC90 and hope to work with you again in the future.

December 30, 2019

Perfect Christmas Gift We recently leased our third Volvo and once again we were delighted by the professionalism, courtesy and charm of the Volvo Queens team, particularl More

by John & Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wei and Danny
Jan 06, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words and the 5-star rating! We hope to see you again soon.

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