Volvo Cars of Queens

Perfect Christmas Gift We recently leased our third Volvo and once again we were delighted by the professionalism, courtesy and charm of the Volvo Queens team, particularl We recently leased our third Volvo and once again we were delighted by the professionalism, courtesy and charm of the Volvo Queens team, particularly Wei Lin and Danny More

Lease S60 Leasing experience from sales consultant, finance manager, and car delivery was very pleasant and with no stress. I would recommend your dealership wi Leasing experience from sales consultant, finance manager, and car delivery was very pleasant and with no stress. I would recommend your dealership without hesitation. Thanks to all involved specially Mr. Peter Fearon. More

Excellent Service Excellent service. Hemma Pooran is probably the most efficient service representative that Volvo has. She is clear and organized. She makes Volvo l Excellent service. Hemma Pooran is probably the most efficient service representative that Volvo has. She is clear and organized. She makes Volvo look good. No issues with the service. More

Misdiagnosis Twice in the shop, wasted 4 days , $2700 later not a discount or apology. Only thing the manager had to add “master mechanic got yelled at”. Missed Twice in the shop, wasted 4 days , $2700 later not a discount or apology. Only thing the manager had to add “master mechanic got yelled at”. Missed $600 in Lincoln Center tickets for Thursday night due to the ‘misdiagnosis of Volvo of Queens ‘. Spent 4 hours waiting for Volvo On Call Thursday evening and to top ot off, my rear bumper is ALL SCRATCHED die to a security car pushing away from harms way when the car stalled Thursday at 1:56 pm. I picked up the car at 12:45 or 1 pm. Sane problem. . Pickup my car, not washed snd to top it off, rear sits muddy and mud prints all over car. Cleaned the mud si my daughters could sit. More

Volvo of Queens is a great dealer! I had a great experience at Volvo of Queens. Wei, the dealer that helped me out was very personable. He made me feel very comfortable from the day I I had a great experience at Volvo of Queens. Wei, the dealer that helped me out was very personable. He made me feel very comfortable from the day I walked into the dealership. It was easy to talk to him and he was very honest and up front. I just leased the XC90 and I very happy! I love it! More

Unimpressed Morning, To be quite frank, I'm not impress at all. First and foremost, as a first time Volvo client and first time experience at the service depa Morning, To be quite frank, I'm not impress at all. First and foremost, as a first time Volvo client and first time experience at the service department, I didn't know I had to make an appointment for a loaner vehicle. I had to wait 2hrs for my vehicle to be serviced and I was 2hrs late to my job which started at 11am. Secondly and most important of all, my alignment isn't even corrected. The steering wheel is still off center to the right. And for a rep to say it's wear and tear when I explained that I left the dealership with the alignment off is absurd. It's a 2020 new car and it should be covered w/o any issues or worries about payment. Compared to Lexus, whenever I bring my other vehicle, I have no issues or concerns about anything. They give me a loaner everytime and customer service is great. I am displeased at how Volvo treats their clients especially new clients. More

great service very friendly staff, greeted instantly; When there was a problem after I picked up the car from maintenance, they quickly called me and arranged to me very friendly staff, greeted instantly; When there was a problem after I picked up the car from maintenance, they quickly called me and arranged to meet me and gave me a loaner. They quickly fixed the problem and returned my car the same day. Couldn't expect better service. More

Smooth experience Dishen Li, our sales person was great, he provided a seamless process and he knows the car well. Competitively priced and very communicative. Would Dishen Li, our sales person was great, he provided a seamless process and he knows the car well. Competitively priced and very communicative. Would work with him again. More

Great Service! I had a problem with the vehicle that the service department was able to assist with expeditiously and efficiently! Zachary was a pleasure to work wit I had a problem with the vehicle that the service department was able to assist with expeditiously and efficiently! Zachary was a pleasure to work with!0 More