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Vorderman Volkswagen

Fort Wayne, IN

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rated
259 Reviews
Vorderman Motor Werks was originally founded in 1990 by Reg Vorderman. Employees consisted of his wife, Connie, and a select group of highly qualified technicians. In 1998, Vorderman Motor Werks acquired Fort Wayne's exclusive Volkswagen dealership. We quickly outgrew our Ley Rd. location and moved to Cross Creek Boulevard. We have been at this location ever since and even added Vorderman Import Service, also located on Cross Creek Blvd., for service of all makes and models from Audi, Mercedes, Porsche, BMW, and Bentley, Jaguar, Mini, Toyota, Honda, Nissan, GM, Volvo, and everything in between! We are also a certified Thule dealer for all your roof rack needs, as well as a Tire Rack supplier for anything wheel and tire related! Professional detailers are also available by appointment to get your vehicle looking brand new again! Their are no strangers here at Vorderman Volkswagen... Just friends we haven't met yet. Stop by today and say hello!
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5811 Cross Creek Blvd

Fort Wayne, IN

46818

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Showing 259 reviews

August 09, 2018

Great service! Adam had washed the vehicle we came to look at and pulled it around front- his great service showed right away. He even had a coloring book and crayo More

by Jda71188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Leykauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Vorderman Volkswagen responded

Thank you for leaving us a review, JDA. We really appreciate it. We strive to have every part of the car buying experience exceed you expectations. We're glad Adam was able to Wow you and help you find the right car. Cheers!

July 30, 2018

Caril at Vorderman Rocks! We purchased our third VW last Saturday from Caril at Vorderman. She is the absolute best salesperson that we have worked with at any dealership- hand More

by Jason & Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caril Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Vorderman Volkswagen responded

Thank you for the kind words, Jason and Jenny. It means so much to us! We are lucky to have Caril on our team. W appreciate all of the generous work she does for our customers. It's great to hear that you both could experience the uncommon car buying experience we strive for. Enjoy your new ride!

July 24, 2018

Great first time buy. I can honestly say that my first time buying a car was great. The dealer that helped me through the process was awesome and answered any and all quest More

by Codechaos224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Vorderman Volkswagen responded

Thank you so much for leaving us a review, Codechaos224. It's greatly appreciated! First time car buying can be stressful. It's great to hear that we could provide you with the better car buying experience that we pride ourselves on. Enjoy your first car!

July 24, 2018

2015 Passat Purchase Teresha and the rest of the staff provided excellent service. I will recommend Vorderman to friends and family. Thank you for all of your help. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caril Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresha Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Vorderman Volkswagen responded

Thank you for taking the time to drop us a review, Kay. It's truly appreciated! We'll be happy to give your friends and family the same great experience you had. Send them our way and we'll be happy to help!

July 24, 2018

Great Experience!!!!!! Worked with Teresha she was very professional and it was an overall great experience! I will be purchasing another vehicle from Teresha and Vorderman. More

by Joe west
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naomi Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresha Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Vorderman Volkswagen responded

Thank you for the review, Joe. It means a lot to us! We hope your new vehicle continues to make you happy for many years to come. Cheers!

July 24, 2018

Great and easy car purchase! Teresha Hubley and Lori Miller were absolutely great! Easiest car purchase I have ever made! I would recommend this dealership to anyone looking for a More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naomi Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresha Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Vorderman Volkswagen responded

Thanks for the review, Denise. It's great to hear your feedback! Don't forget to stop in to our service department for the great experience we offer in that department too. Thanks again!

July 23, 2018

Best Car buying experience I've had. I originally called about a used ford hybrid to check on availability, I was told that the vehicle was no longer available and my salesman asked what More

by BMaglish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresha Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Vorderman Volkswagen responded

Thank you so much for leaving us a review, BMaglish. We really appreciate it! We're thrilled we could help you find a car to meet your needs despite not have the original car you inquired about. We can't wait to see you and your wife next time. Cheers!

July 14, 2018

Awful! I have been going to Voderman VW for the past 8 years and have had the best experience over there until now. My car has a check engine light ON and wh More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Service Center and the sales team
July 03, 2018

Ignored Car I wanted was listed in their inventory on their website when I left my house in Decatur this past Saturday (June 30, 2018). I get halfway through More

by Jetsetguy82
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None
Jul 11, 2018 -

Vorderman Volkswagen responded

Hi Jetsetguy82, Thank you for taking the time to leave a review for us... Good or bad, I alway try to learn from them. I know there is no excuse for unhelped customers, but I want you to know that we all try extremely hard to greet every guest as quickly as possible. On that hot Saturday, the last day of the month, we were not only very busy, but also short-handed on our sales staff, so I understand your frustration and do not deny that you were left unhelped. If there is any chance we could have a second chance to redeem ourselves, send me an email or give me a call here at store and I will make sure you are taken good care of. Thanks again for the opportunity and taking the time to leave a review. Best regards, Alex Vorderman 260-489-7900 alexv@vordermanvw.com

May 18, 2018

Customer service is the worst. The customer service is the worst thing I have ever witnessed. They took forever to fix my car. And the lady was not nice at all. She even hung up on More

by Bigtire23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abby
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