Vorderman Volkswagen
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I love these people! My last four cars have been Volkswagens and all have been purchased from Vorderman's. This is a fantastic group of people with a first class dealershi My last four cars have been Volkswagens and all have been purchased from Vorderman's. This is a fantastic group of people with a first class dealership. This time around I leased a new vehicle for my daughter and did virtually all of it via text message. That is how much I trust Vorderman's. When I finally went to the dealership I had the pleasure of working with Naomi once again. She's always on top of her game and got me through the paperwork amazingly fast. I really appreciate the crew here, especially Naomi and Alex! More
Pre owned 2008 GTI Salesman was very helpful in purchasing the vehicle. Provided a car fax, performed a full inspection, and fixed the AC as requested. I will come back Salesman was very helpful in purchasing the vehicle. Provided a car fax, performed a full inspection, and fixed the AC as requested. I will come back for service and future vehicle purchases. Great doing business with you! More
Top Notch Dealership Every aspect of my buying experience was fantastic! I especially appreciate the efforts of Naomi in the finance office to find the best rate for me. Every aspect of my buying experience was fantastic! I especially appreciate the efforts of Naomi in the finance office to find the best rate for me. The rate she got for me was a good 3-4% less than what other dealerships had quoted me! I highly recommend Vorderman Volkswagen to anyone in the market for a new or used car. Top notch establishment! More
A good customer service provider A special thank you to Jay M. at vorderman VW. I had an encounter with a business that really understands customer service! All associates were helpfu A special thank you to Jay M. at vorderman VW. I had an encounter with a business that really understands customer service! All associates were helpful and caring. More
Great buying experience, low pressure and extremely friendly Walked in and Dennis picked up right away that I was already a VW enthusiast; that meant he didn't hassle or bug me with silly sales pitches, but inst Walked in and Dennis picked up right away that I was already a VW enthusiast; that meant he didn't hassle or bug me with silly sales pitches, but instead waited until I had any questions and then simply answered them. It was VERY low pressure and he was relaxed and easy to chat with. He didn't insist upon a ride-along test drive which made me feel more relaxed about testing out the car. The entire process was quick, painless, and full of nice joke-filled non-awkward idle conversation when waiting around at various times (credit check, paperwork, etc). Both Dennis and Naomi stayed after-hours to finish the deal and explained in great detail everything about the loan, warranty, agreements, etc. Couldn't have had a better buying experience! More
rude,untrustworthy I talked on the phone with a man named ron we spoke several timesover a 2 day period and i thought my boyfriend and I had plans to go look at and buy I talked on the phone with a man named ron we spoke several timesover a 2 day period and i thought my boyfriend and I had plans to go look at and buy a jetta the night before we went i got a phone call from the dealer he said another person was looking at the car at 9 am i didnt understand that cause we had spoke several times that day and he had not said anything til last minute we would have been there that day if he would have told us i called is co worker that morning he was very nice about it i told him about my experiance and i thought that was it later that day the dealer Ron calls me he was loud and sounded angry he said he didnt understand why i upset i tried to tell him if we would have know someone else was looking at the car we would have been there yesterday since we talked at 9am 11am and 2 pm i asked him to call me back in 30 min he stated he had a doctors appointment and would call us when it was over we did not talk again til 6pm that night from his personal cell then he mentioned the other people coming we had plenty of time to go get the car but we waited for his phone call i think he did not want someone else to make the sale while he was at the docs it was wrong of him to call me again and tell me i had no right to be mad he didnt understand why i was upset and then rudely tell me good luck and hang up very unfriendly man we had our eye on two other cars at their lot but there is NO WAY im talking to that man Ron again More
Great Experience We came into Volderman Volkswagen to seek some answers to questions and ended up buying a new car. We got answers to our questions and then discussed We came into Volderman Volkswagen to seek some answers to questions and ended up buying a new car. We got answers to our questions and then discussed a purchase. Mark VanBurk was very knowledgeable and helpful. He went above and beyond. We did very well on our trade-in and got a excellent car for a great price. The whole dealership works well together and it is a great place to get a new car or a used one. They know what they are doing and most importantly are trustworthy. We plan to return the next time we need a vehicle. More
Simply Fantastic! Who likes to walk into a car dealer? Right, absolutely nobody! But, I took a chance and drove 60+ miles after speaking with Caril Bernard on the pho Who likes to walk into a car dealer? Right, absolutely nobody! But, I took a chance and drove 60+ miles after speaking with Caril Bernard on the phone after finding a model I was interested in on the internet. I can say, after purchasing 30+ vehicles in my life, that this was by far the most positive experience I've ever had buying a new car. Everyone was friendly, they offered me completely fair value for my trade-in, and were willing to work with my tight schedule which meant several folks stayed well past closing to help me finish the deal. I couldn't be happier with my awesome Jetta TDI and my only regret is I live somewhat far away to utilize my new friends at Vorderman for more regular service, including their awesome "pit stop" service. For as long as I live in the area, I'll be visiting Caril for my new car needs in the future. More
Great Experience As a first time car buyer the people at Vorderman were fantastic to work with. I never felt like I was being pushed into anything or dealt any nonsen As a first time car buyer the people at Vorderman were fantastic to work with. I never felt like I was being pushed into anything or dealt any nonsense. I started by looking at leasing a vehicle, but then found the perfect low mile used Jetta that fit my needs. Dennis was great to work with and enjoyed having him help me through the sales process. The day I showed up to get my Jetta I had the check from my bank thinking I had a great financing deal. After speaking with Naomi about my financing, she went to work for me and got me an even better deal! Overall, it was a painless process and the most enjoyable of the 4 or 5 Fort Wayne dealerships I had visited in the last two weeks. On delivery, Alex did a great job of answering all of my questions and making sure I knew what every switch and lever in the car did. Couldn't recommend Vorderman enough! More
Excellent Experience! We recently traded in our old vehicle for a Volkswagen Routan. It was the easiest, fastest experience we have ever been involved in at a car dealershi We recently traded in our old vehicle for a Volkswagen Routan. It was the easiest, fastest experience we have ever been involved in at a car dealership. They were extremely friendly and receptive to what it was we were looking for both in financing and the vehicle itself. I would highly recommend anyone in the market for a Volkswagen to head to Vorderman's. Welcoming, non-pushy, expert service dept., great financing rates. They have my continued service! More
